Restaurant Manager

THE TEAM BUILDERS; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A fast casual restaurant brand in Dubai is seeking a passionate Restaurant Manager to lead operations and deliver exceptional dining experiences. Responsibilities include team leadership, operational management, customer experience oversight, and financial accountability. Ideal candidates will have experience in a similar role, a knowledge of Arabic cuisine, and strong leadership skills. The role offers opportunities for career progression and a vibrant working environment.

Qualifications

• Proven experience as a Restaurant Manager, Assistant Manager, or Supervisor in fast casual or QSR.
• Strong knowledge of Arabic cuisine and culture.
• Exceptional leadership and interpersonal skills.

Responsibilities

• Recruit, train, and supervise restaurant staff.
• Oversee daily operations and ensure service quality.
• Address guest inquiries and maintain satisfaction levels.
• Manage budgets and optimize revenue.
• Monitor stock levels and order supplies.
• Conduct training sessions for staff development.
• Ensure compliance with health and safety regulations.
• Track KPIs and implement improvement plans.

Skills

Leadership

Interpersonal skills

Financial acumen

Problem-solving

Organizational skills

Multitasking

Arabic cuisine knowledge

Fluency in Arabic

Tools

Point-of-sale (POS) systems

Microsoft Office Suite

Job description

Our client is a growing Arabic fast casual restaurant brand, dedicated to delivering authentic flavors, exceptional service, and a modern dining experience. We are looking for a passionate and results-driven Restaurant Manager to lead one of our client locations to success while ensuring a delightful dining experience for every guest.

We also invite applications from experienced Supervisors and Assistant Managers who are ready to take the next step in their careers.

Key Responsibilities

• Team Leadership: Recruit, train, and supervise restaurant staff, fostering a positive and collaborative work culture.
• Operational Management: Oversee daily operations, including food preparation, service quality, and customer satisfaction, ensuring seamless execution.
• Customer Experience: Act as the face of the restaurant, addressing guest inquiries and feedback to maintain high satisfaction levels.
• Financial Oversight: Manage budgets, control costs, and optimize revenue through efficient operations and strategic upselling.
• Inventory Management: Monitor stock levels, order supplies, and minimize wastage to ensure smooth kitchen and service operations.
• Staff Development: Conduct regular training sessions to enhance skills, knowledge, and team morale.
• Compliance: Ensure strict adherence to health, safety, and food hygiene regulations.
• Performance Monitoring: Track key performance indicators (KPIs) such as sales, labor costs, and customer feedback, and implement improvement plans as needed.
• Brand Representation: Uphold and communicate the brand's values, standards, and vision at all times.

Qualifications

• Proven experience as a Restaurant Manager, Assistant Manager, or Supervisor, preferably within the fast casual or QSR sector.
• Strong knowledge of Arabic cuisine and culture is highly desirable.
• Exceptional leadership and interpersonal skills with the ability to motivate and manage a diverse team.
• Financial acumen, including experience with budgeting and P&L management.
• Excellent problem-solving and decision-making abilities.
• Strong organizational and multitasking skills to handle the demands of a fast-paced environment.
• Proficiency in point-of-sale (POS) systems and Microsoft Office Suite.
• Fluency in Arabic and English is a plus.