Reservations Host

Grand Hyatt Abu Dhabi; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel brand in Abu Dhabi is seeking an Arabic-speaking Reservation Host. You will greet guests warmly and ensure they have a welcoming experience from their first inquiry. The ideal candidate has experience in reservations or front office, fluency in both Arabic and English, and strong communication skills. This role offers opportunities for professional growth within a supportive environment.

Benefits

Professional training and development

Opportunities for internal mobility

Qualifications

• Fluency in both Arabic and English is essential.
• Experience in reservations or guest services preferred.
• Strong communication and interpersonal abilities.

Responsibilities

• Be the first point of contact for guests.
• Create a warm and welcoming experience.
• Deliver personalized service.

Skills

Fluency in Arabic

Fluency in English

Strong interpersonal skills

Strong communication skills

Tools

Hotel systems

MS Office

Job description

About Hyatt

At Hyatt, care connects us. It all starts with people who care. We believe in the power of belonging – making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone’s role matters. Opportunities are yours to shape, and your individuality is celebrated.

The Role

As a Reservation Host (Arabic Speaker), you will be the first point of contact for our guests, creating a warm and welcoming experience from the moment they inquire about a stay. Your role is essential in delivering personalized service and ensuring every guest feels at home.

What We Offer

At Hyatt, we open doors. There’s a home for every stage of your career. With us, you’ll discover a career you didn’t know existed. We nurture curiosity and provide opportunities for professional training, development, and internal mobility across brands and geographies.

Qualifications

• Previous experience in reservations, front office, or guest services preferred.
• Fluency in Arabic and English is required.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment with a care-driven mindset.
• Proficiency in hotel systems and MS Office is an advantage.