Reservation Agent

Travel/Tourism; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading travel agency in Dubai is seeking detail-oriented Reservation Agents to assist customers with their booking needs. You will provide various planning and booking services, including answering questions, making travel suggestions, and booking rooms and tickets. Successful candidates should demonstrate excellent customer service skills, up-selling abilities, and work well with minimal supervision. This role offers opportunities to craft personalized itineraries and enhance customer satisfaction.

Qualifications

• Must work with minimal supervision.
• Exceptional knowledge of deals and savings.
• Excellent problem-solving skills.

Responsibilities

• Assist and advise customers on travel options.
• Make reservations based on requirements and budget.
• Check availability for accommodations or transportation.
• Suggest local attractions for travel itineraries.

Skills

Customer service skills

Attention to detail

Up-selling abilities

Job description

We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.

To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.

Reservation Agent Responsibilities

• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.

Please send your CV via Email: [e-mail]