Remote Systems Support Engineer for USV & ROC

Fugro; Dubai; Remote; AED 120,000 - 200,000; Full time

Job summary

A global Geo-data specialist in Dubai is seeking a Technical Support Specialist to provide technical support, troubleshoot issues, and manage remote operations. Candidates should possess a Bachelor's degree in IT and 3-8 years of relevant experience. This role focuses on enhancing remote connectivity and communication solutions. Join a diverse team to contribute to innovative projects in a positive work environment.

Qualifications

• 3-8 years of experience in technical support, preferably in autonomous or remote operations.
• Strong technical knowledge of autonomous systems and related technologies.
• Knowledge of applicable codes, guidelines, and standards.

Responsibilities

• Provide technical support and troubleshooting for hardware and software issues.
• Implement and support remote video streaming capabilities on the USV and other vessels.
• Collaborate with the Technical Manager to ensure continuous operation of the ROC.

Skills

Technical support

Problem-solving

Networking competency

Adaptability to new software

Education

Bachelor's degree in IT, Computer Science, or a related field

Tools

Relevant software used in autonomous operations

Job description

A global Geo-data specialist in Dubai is seeking a Technical Support Specialist to provide technical support, troubleshoot issues, and manage remote operations. Candidates should possess a Bachelor's degree in IT and 3-8 years of relevant experience. This role focuses on enhancing remote connectivity and communication solutions. Join a diverse team to contribute to innovative projects in a positive work environment.