Remote Crypto Support Specialist - Russian Speaker

EMCD; Remote; AED 60,000 - 120,000; Full time

Job summary

A leading crypto service provider is seeking a passionate Customer Support Agent to assist users with their ecosystem's core products, including Pool, Coinhold, and Wallet. Responsibilities include providing timely support, troubleshooting technical issues, and logging user-reported bugs. Candidates should have experience in customer support, with native proficiency in Russian. The position is fully remote, offering flexible scheduling, paid sick leave, and vacation, along with industry training in a dynamic environment.

Benefits

Fully remote work

100% paid sick leave and vacation

Corporate pricing for company products

Opportunity to set up your own mining farm

Qualifications

• Experience in first-line customer support or technical support roles.
• Native Russian speaker.

Responsibilities

• Provide timely support and consultation to customers using EMCD products.
• Troubleshoot technical issues related to mining equipment.
• Log bugs and issues reported by users.

Skills

Experience in first-line customer support

Native Russian

Job description

A leading crypto service provider is seeking a passionate Customer Support Agent to assist users with their ecosystem's core products, including Pool, Coinhold, and Wallet. Responsibilities include providing timely support, troubleshooting technical issues, and logging user-reported bugs. Candidates should have experience in customer support, with native proficiency in Russian. The position is fully remote, offering flexible scheduling, paid sick leave, and vacation, along with industry training in a dynamic environment.