Registration Assistant

Zayed University; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading educational institution in Dubai is looking for a Registration Assistant to provide administrative support to the Admissions & Registration Department. The ideal candidate will assist with student inquiries and administrative tasks while being bilingual in Arabic and English. The position offers an attractive benefits package including tax-free salary, housing, annual vacation, and educational subsidies. This is an excellent opportunity for someone looking to start their career in an academic environment.

Benefits

Tax-free salaries

Cash housing

Annual vacation

Airline tickets for family

Educational subsidies for children

Healthcare for employee and family

Qualifications

• 0-1 year experience in a customer service position preferred.
• Familiarity with an educational environment and UAE culture preferred.

Responsibilities

• Responds to queries from students, families, faculty, staff, and the public.
• Manages in-person, phone, mail, and e-mail queries effectively.
• Performs administrative duties including filing and telephone calls.
• Assists with Class Schedule and Course Registration tasks as required.

Skills

Bilingual - Arabic and English

Customer service experience

Comfortable with technology

Education

Higher Diploma from an accredited institution

Job description

Description

The Opportunity

The Office of Academic Services is seeking a Registration Assistant who will provide general administrative assistance to the Admissions & Registration Department and other Student Affairs departments.

The incumbent will provide accurate and effective responses to queries of students families faculty staff and the general public regarding the services of the Admissions & Registration Department and Student Affairs.

The incumbent will provide efficient support to the Admissions & Registration Department services.

The Responsibilities

Information Desk

• Responds to queries of students families faculty staff and general public with correct information direction for service and when applicable provides that service.
• Manages the in-person phone mail and e-mail queries in the most effective that line-ups are managed appropriately.
• Ensures accurate completion of Registrars Office forms for processing by the with processing of forms as required.
• May contact students and parents to obtain crucial information (e.g. call parents of absent or tardy students to ascertain reasons).

General Administrative Support

• Performs administrative duties such as typing filing attending to all telephone calls receiving students and other visitors to the department and handling all department mail both incoming and outgoing.
• Contributes to delivery and organization of special events such as new student orientation at the beginning of each semester.
• Assists with Class Schedule and Course Registration tasks assigned by the Registrars Office as required.
• Receives medical reports and gives to Registration Officer responsible for attendance.
• Participates as required in various projects presented by Student Services.

The Requirements

Must possess a higher Diploma from an accredited institution and 0-1 year experience working on a team and in a customer service position preferred or an equivalent combination of education and experience.

Other essential requirements:

• Familiar with an educational environment & UAE culture preferred.
• Comfortable with technology.
• Bilingual - Arabic and English.

The Benefits

The Universitys benefits package is highly attractive with competitive salaries free of tax in the U.A.E. Cash housing annual vacation airline tickets for the employee and immediate family educational subsidies for children and healthcare is provided to the employee and sponsored family members.

While we appreciate all applications you will be contacted only if you are selected for an interview.

For any inquires or issues please contact