Receptionist ( Italian Speaker )

MIRA CONSTRUCTION L.L.C; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A fitness facility in Dubai is seeking an organized and proactive Receptionist. The successful candidate will be the first point of contact for members, managing front desk operations like calls, emails, and walk-ins. Essential skills include prior experience in a gym setting, knowledge of CRM systems, and excellent communication skills. This role involves maintaining member records and ensuring a welcoming environment.

Qualifications

• Prior experience working in a gym or fitness center is mandatory.
• Familiarity with CRM systems and basic administrative tasks.
• Professional appearance and demeanor.

Responsibilities

• Greet members and visitors warmly and professionally.
• Manage front desk operations including calls, emails, and walk-ins.
• Maintain and update member records in the CRM system.

Skills

Excellent communication skills

Interpersonal skills

Multitasking

Job description

We are seeking a friendly, organized, and proactive Receptionist with prior experience in a gym or fitness environment. The ideal candidate will be the first point of contact for our members, ensuring a welcoming and professional experience. Knowledge of CRM systems is essential to manage member information efficiently and assist with day-to-day operations.

Key Responsibilities:

• Greet members and visitors warmly and professionally.
• Manage front desk operations, including calls, emails, and walk-ins.
• Maintain and update member records in the CRM system.
• Schedule and manage appointments, classes, and personal training sessions.
• Handle membership queries, renewals, and payments.
• Assist in administrative tasks, including reporting and record keeping.
• Support gym staff and management in operational tasks as needed.
• Ensure the reception area is clean, organized, and presentable.

• Prior experience working in a gym or fitness center is mandatory.
• Familiarity with CRM systems and basic administrative tasks.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to multitask and work in a fast-paced environment.
• Basic knowledge of fitness services, equipment, and memberships is preferred.