Receptionist ( German Speaker)

MIRA CONSTRUCTION L.L.C; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading construction firm in Dubai is seeking a skilled Client Relations Receptionist to create a welcoming environment for high-profile clients. Responsibilities include managing appointments, client communications, and maintaining a professional reception area. Ideal candidates will have relevant experience in customer service or hospitality and possess strong communication and interpersonal skills. Join our team to ensure exceptional client experiences in a dynamic environment.

Qualifications

• Prior experience in customer service, hospitality, or aviation required.
• Willingness to collaborate with colleagues to ensure smooth operations.
• Ability to interact respectfully with passengers from various countries.

Responsibilities

• Warmly welcome high-profile clients and visitors.
• Coordinate and manage schedules for clients and executives.
• Handle phone calls, emails, and correspondence with high-level clients.
• Ensure the reception area is neat and professional.
• Address and fulfill client requests promptly.
• Manage sensitive client information with confidentiality.
• Provide administrative support to senior management.

Skills

Proficiency in English (spoken and written)

Customer Service Skills

Exceptional interpersonal and communication skills

Ability to work effectively in a team environment

Sensitivity to diverse cultures and backgrounds

Job description

We are building a team of skilled professionals to manage the reception area for our company, which serves high-level clients. This team will be responsible for creating a welcoming and professional environment, handling client communications, and ensuring that all interactions meet our company's high standards.

As a Client Relations Receptionist you will be responsible for:

Welcoming and Greeting Clients: Warmly welcome high-profile clients and visitors, ensuring a professional and exceptional first impression.

Managing Appointments: Coordinate and manage schedules, ensuring timely and seamless appointments and meetings for clients and executives.

Client Communication: Handle phone calls, emails, and correspondence with high-level clients, providing accurate information and exceptional customer service.

Maintaining the Reception Area: Ensure the reception area is always neat, professional, and reflective of the company’s standards.

Assisting with Client Requests: Address and fulfill client requests promptly, coordinating with other departments as necessary.

Handling Confidential Information: Manage sensitive client information with the utmost discretion and confidentiality.

Supporting Administrative Tasks: Provide administrative support to senior management and other departments as needed.

• Proficiency in English (spoken and written);
• Prior experience in customer service, hospitality, or aviation.
• Customer Service Skills: Exceptional interpersonal and communication skills
• Ability to work effectively in a team environment.
• Willingness to collaborate with colleagues to ensure smooth operations.
• Sensitivity to diverse cultures and backgrounds
• Ability to interact respectfully with passengers from various countries and cultures.