Receptionist for a Wellness Center in Dubai

Ontime Group; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A dynamic wellness center in Dubai is in search of a dedicated Receptionist. This role involves being the first point of contact for clients, creating a warm atmosphere, and handling administrative support tasks. Responsibilities include managing calls, scheduling appointments, assisting clients during check-in, and ensuring a welcoming environment. The ideal candidate should possess strong communication skills, previous experience in a similar role, and the ability to multitask effectively.

Qualifications

• Previous experience as a Receptionist in a wellness center or similar environment.
• Experience with appointment scheduling and managing clinic calendars.
• Proficient in using office software and electronic health records systems.

Responsibilities

• Welcome and greet clients with a positive attitude.
• Manage incoming calls and coordinate the clinic's calendar.
• Assist clients with check-in processes including necessary forms.

Skills

Strong verbal and written communication skills

Excellent customer service capabilities

Organizational skills

Ability to multitask

Fluency in English

Job description

Description

Ontime Group is seeking a dedicated and friendly Receptionist to join our Wellness Center in Dubai. As the first point of contact for our clients you will play a key role in creating a warm and inviting atmosphere while providing exceptional customer service and administrative support.

Responsibilities

• Welcome and greet clients with a positive and professional attitude
• Manage incoming calls schedule appointments and coordinate the clinics calendar
• Provide information regarding wellness services and programs offered at the center
• Assist clients with checkin processes including completing necessary forms and updating records
• Ensure the reception and waiting areas are neat organized and welcoming
• Handle billing inquiries process payments and assist with insurance verification as needed li>
• Work closely with the wellness team to ensure seamless client experiences
• Address client inquiries and concerns with professionalism and empathy

Requirements

• Previous experience as a Receptionist in a wellness center or similar environment
• Strong verbal and written communication skills
• Excellent customer service capabilities and a friendly demeanor
• Experience with appointment scheduling and managing clinic calendars
• Proficient in using office software and electronic health records systems
• Strong organizational skills and attention to detail
• Ability to multitask and perform well in a fastpaced environment
• Professional appearance and courteous manner
• Fluency in English; additional languages are a plus

Benefits

Salary Benefits