Receptionist

NAFFCO; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading safety solutions provider is seeking a motivated Receptionist to join their team in Dubai. The role involves greeting visitors, handling communications, and using selling techniques to promote services. A successful candidate should possess strong selling abilities, technical knowledge, and excellent communication skills, along with a background in front-desk or administrative functions. This position offers an opportunity to make a positive impact on customer engagement while upholding exceptional service standards.

Qualifications

• Demonstrated selling skills with the ability to identify needs and recommend services.
• Technical knowledge of common office equipment and basic IT systems.
• Previous experience in a receptionist or administrative role is advantageous.

Responsibilities

• Greet and welcome visitors and clients professionally.
• Handle incoming calls, emails, and enquiries accurately.
• Use selling techniques to promote services and products.
• Perform administrative tasks including appointment scheduling.

Skills

Selling skills

Technical knowledge

Excellent communication skills

Tools

Microsoft Office Suite

Job description

Job Summary: We are looking for a motivated and customer-focused individual to join our team as a Receptionist. This pivotal position is responsible for providing exceptional front-desk support managing incoming communications and making a positive first impression for visitors and clients. You will need strong selling abilities technical know-how and excellent communication skills as well as a keen aptitude for solving problems efficiently while upholding our commitment to outstanding service.

Key Responsibilities Reception Technical Support & Customer Engagement

• Greet and welcome all visitors and clients in a professional and friendly manner ensuring a positive and approachable first point of contact.

• Handle incoming calls emails and enquiries promptly accurately and confidentially directing them to the relevant personnel or department.

• Use tailored selling techniques to promote company services and products to visitors and callers understanding customer needs and matching solutions effectively.

• Perform a range of administrative tasks including appointment scheduling meeting room bookings and accurate record keeping.

Required Skills Selling Technical & Communication

• Demonstrated selling skills with the ability to identify needs recommend services and convert enquiries into opportunities.

• Technical knowledge of common office equipment and basic IT systems (e.g. printers teleconferencing Microsoft Office Suite).

Qualifications & Experience Reception Sales & Technical

• Previous experience in a receptionist front-desk customer service or administrative role is advantageous.

• Experience in using sales techniques or supporting sales functions is desirable.