Overview
Job Title: Receptionist
Job Summary:
We are looking for a polished and customer-focused Receptionist to be the first point of contact for visitors, clients, and partners. The ideal candidate will create a welcoming and professional atmosphere at the front desk while managing administrative and clerical tasks efficiently. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced real estate office environment.
Responsibilities
- Front Desk & Client Relations: Greet and welcome clients, guests, and visitors in a courteous and professional manner.
- Front Desk & Client Relations: Manage the reception area to ensure it is tidy, organized, and presentable at all times.
- Front Desk & Client Relations: Answer, screen, and forward incoming phone calls and inquiries to the appropriate departments.
- Front Desk & Client Relations: Provide accurate information to clients and visitors about projects, appointments, or services.
- Front Desk & Client Relations: Handle client check-ins for meetings, site tours, and events, ensuring a smooth experience.
- Administrative Support: Maintain daily visitor logs, appointment schedules, and meeting room bookings.
- Administrative Support: Assist in preparing and distributing correspondence, memos, and emails.
- Administrative Support: Coordinate with sales and administration teams for document deliveries, courier dispatches, and client packages.
- Administrative Support: Maintain office supplies, stationery, and pantry inventory; place orders as required.
- Administrative Support: Support HR and administrative teams with clerical tasks as needed.
- Communication & Coordination: Act as a liaison between departments to ensure timely communication and task completion.
- Communication & Coordination: Assist with scheduling and coordinating internal meetings, interviews, and team events.
- Communication & Coordination: Ensure all front-desk operations comply with company standards and protocols.
- Communication & Coordination: Handle incoming and outgoing mail, deliveries, and courier services efficiently.
- Customer Experience: Uphold a high standard of hospitality for all clients and visitors.
- Customer Experience: Maintain a positive and professional image representing the organization at all times.
- Customer Experience: Provide general administrative support to enhance client and guest satisfaction.
Qualifications & Requirements
- Bachelors degree or diploma in Business Administration, Communications, or related field preferred.
- Minimum 13 years of experience as a receptionist, front desk officer, or administrative assistant (experience in real estate or property development is an advantage).
- Excellent verbal and written communication skills in English; additional languages are a plus.
- Strong interpersonal skills and a customer-oriented attitude.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Well-groomed, punctual, and professional in appearance and demeanor.
- Ability to multitask, prioritize, and manage time effectively.
- High level of discretion, reliability, and teamwork.
Work Environment
Based in Dubai, UAE.
Office-based role with regular interaction with clients, sales, and operations teams.
Standard working hours; occasional flexibility may be required during events or client visits.
Reports to the Office Manager / Administration Manager.
Apply now!