Real Estate Client Care Specialist (UAE)

Altron; Abu Dhabi; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading real estate company in Abu Dhabi seeks a Customer Service Executive to enhance client experiences and uphold the company’s reputation. Responsibilities include managing transaction paperwork, addressing client concerns, and ensuring accurate CRM documentation. The ideal candidate must possess a Bachelor’s degree, 2-5 years of customer care experience in the real estate industry, and fluency in Arabic and English. This position offers an opportunity to work within a dynamic team in a client-focused environment.

Qualifications

• 2-5 years of experience in customer care in the real estate industry.
• Proven experience in real estate within the UAE.
• Fluency in Arabic and English is required.

Responsibilities

• Prepare and manage paperwork related to transactions.
• Conduct follow-up calls or emails to check on client satisfaction.
• Address and resolve client complaints promptly.

Skills

Proficient in Customer Service

Excellent analytical and problem-solving skills

Excellent Communication and interpersonal skills

Proficiency in CRM software and MS Office

High attention to detail

Ability to handle multiple tasks effectively

Customer-oriented attitude

Ability to work flexible hours

Education

Bachelor's degree in business administration, Marketing or related field

Tools

CRM software

MS Office

Job description

A leading real estate company in Abu Dhabi seeks a Customer Service Executive to enhance client experiences and uphold the company’s reputation. Responsibilities include managing transaction paperwork, addressing client concerns, and ensuring accurate CRM documentation. The ideal candidate must possess a Bachelor’s degree, 2-5 years of customer care experience in the real estate industry, and fluency in Arabic and English. This position offers an opportunity to work within a dynamic team in a client-focused environment.