Project Support Specialist

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company based in Dubai is seeking a detail-oriented Project Support Specialist to drive innovative business models within their operations. This role involves executing store launches, managing inventory accuracy, and improving processes within an ambitious team. Ideal candidates will have strong analytical skills, organizational abilities, and a bachelor's degree, with experience in retail or inventory management preferred. This position offers the opportunity to be part of Amazon's transformative initiatives in MENA.

Benefits

Cutting-edge technology

Transforming customer experience

Inclusive culture

Qualifications

• 1-3 years of experience in managing processes and people.
• Experience in inventory management or retail operations is preferred.
• Knowledge of Lean Six Sigma and Kaizen methodologies is highly advantageous.

Responsibilities

• Execute and monitor store launch programs through systematic site visits.
• Maintain and update comprehensive project checklists.
• Manage non-inventory stock using Coupa.
• Coordinate with vendors and internal stakeholders to ensure inventory accuracy.
• Identify and escalate potential risks and concerns.
• Drive process improvements and implement best practices.
• Support the development and execution of new business models.

Skills

Analytical skills

Problem-solving skills

Organizational abilities

Communication skills

Stakeholder management

Ability to work independently

Execution skills

People management skills

Resourcefulness

Education

Bachelor’s degree

Tools

Microsoft Office

Inventory management systems

Coupa

MS Excel

Job description

Be part of a groundbreaking initiative that’s reshaping e-commerce across MENA! Amazon Now Operations is launching innovative business models and we’re seeking a detail-oriented Project Support Specialist to drive our success.

About the Role

Join our dynamic team as we revolutionize fast delivery through our 1P Stores initiative. This role combines operational excellence with project support to ensure seamless store launches and operations.

Key Responsibilities

• Execute and monitor store launch programs through systematic site visits.
• Maintain and update comprehensive project checklists.
• Manage non-inventory stock using Coupa (Amazon’s Purchasing System).
• Coordinate with vendors and internal stakeholders to ensure inventory accuracy.
• Identify and elevate potential risks and concerns.
• Drive process improvements and implement best practices.
• Support the development and execution of new business models.

What You’ll Need

• Strong analytical and problem‑solving skills.
• Excellent attention to detail and organizational abilities.
• Experience in inventory management or retail operations (preferred).
• Strong communication and stakeholder management skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office and inventory management systems.
• Bachelor’s degree holder with experience in a customer‑facing environment, warehousing, logistics or manufacturing.
• Strong communication skills (written and verbal).
• Proficiency in MS Excel.
• Ability to travel to different stores within the UAE.
• A self‑motivated person with the ability to motivate associates/team members.
• Strong execution skills – action oriented go‑getter.
• Resourceful to identify the way to get things done using limited resources.
• Ability to work under pressure situations.
• Ability to work in ambiguous situations and to come out with solutions appropriate to the situation faced.
• Good people‑management skills.
• Good analytical and problem‑solving skills.
• 1–3 years of experience in managing a process and people as a lead.
• Knowledge of Lean Six Sigma and Kaizen methodologies would be highly advantageous.

Why Amazon Now

• Be part of Amazon’s next big innovation in MENA.
• Work with cutting‑edge technology and processes.
• Contribute to transforming the customer shopping experience.

Join us in making history as we continue to innovate and deliver exceptional service to our customers. At Amazon we’re committed to being Earth’s most customer‑centric company and we need passionate individuals like you to help us achieve this vision.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.