Project Manager Services Specialist

Vertiv Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology firm in Dubai seeks a professional to manage contract lifecycle, project oversight, and stakeholder relationships. You will draft and negotiate contract terms, ensure compliance with agreements, and foster relationships with clients and vendors. Ideal candidates should have experience in contract management and strong communication skills. This role presents an opportunity to contribute strategically to contract processes and improve efficiency.

Qualifications

• Experience in drafting, negotiating, and managing contracts.
• Ability to monitor compliance with service level agreements.
• Strong communication skills for internal and external collaboration.

Responsibilities

• Drafting and negotiating contract terms and conditions.
• Managing changes and resolving disputes in contracts.
• Tracking project performance against contractual obligations.

Job description

Responsibilities

1. Contract Lifecycle Management

• Drafting and Negotiation: Preparing reviewing and negotiating contract terms and conditions ensuring they align with company policies legal requirements and project/service objectives. This often involves collaborating with legal finance and business development teams.
• Execution: Facilitating the formal execution of contracts and ensuring all necessary approvals are obtained.
• Administration: Maintaining comprehensive contractual records documentation and databases. This includes tracking key dates milestones deliverables and correspondence.
• Monitoring and Compliance: Continuously monitoring contract performance against agreed-upon terms service level agreements (SLAs) and regulatory requirements. Identifying and addressing any deviations or non-compliance.
• Change Management: Managing changes to contracts including scope changes amendments and renewals. Negotiating new terms as needed.
• Issue and Dispute Resolution: Investigating and resolving contractual issues discrepancies and disputes in a timely and effective manner often acting as a liaison between parties.
• Close-out: Overseeing the formal close-out of contracts upon completion ensuring all obligations are met and documentation is finalized.

2. Project & Service Oversight

• Project Integration: Understanding the projects scope budget timeline and deliverables to ensure contracts support successful project execution.
• Service Level Adherence: Specifically for service contracts ensuring that agreed-upon service levels are met and that any performance issues are addressed with vendors or clients.
• Risk Management: Identifying assessing and mitigating contractual risks. Developing strategies to minimize potential financial or operational impact.
• Financial Management: Working with finance teams to ensure accurate invoicing cost control and adherence to financial terms within contracts.
• Performance Monitoring: Tracking project and service performance against contractual obligations and reporting on progress to stakeholders.

3. Stakeholder Communication & Relationship Management

• Internal Collaboration: Liaising effectively with internal teams (e.g. project managers sales legal finance procurement operations) to ensure contractual clarity alignment and successful project/service delivery.
• External Communication: Serving as the primary point of contact for clients vendors and other external parties regarding contractual matters.
• Relationship Building: Nurturing strong business relationships with clients and vendors to foster positive and productive collaborations.

4. Strategic Contribution

• Process Improvement: Developing and implementing efficient contract management policies procedures and best practices.
• Legal & Regulatory Compliance: Staying updated on relevant legal and regulatory changes that may impact contracts and ensuring compliance.
• Strategic Advice: Providing expert advice and guidance on contractual matters to internal stakeholders.

Required Experience

IC