Project Manager (PMP Certified)-SaaS

-; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology firm is seeking a Project Manager with PMP certification to oversee the implementation of SaaS projects from conception to deployment. The ideal candidate will have over 4 years of experience managing projects in IT or related sectors and possess strong knowledge of SaaS solutions. Excellent interpersonal, negotiation, and communication skills in English and Arabic are required, along with the willingness to travel within the GCC region. This role offers a dynamic work environment.

Qualifications

• 4+ years of experience in project management, preferably in SaaS, software, or IT.
• Strong understanding of SaaS platforms and cloud computing concepts.
• Exceptional interpersonal, negotiation, and communication skills in English and Arabic.

Responsibilities

• Lead end-to-end project management for SaaS implementations, upgrades, and integrations.
• Define project scope, goals, and deliverables that align with business objectives.
• Develop detailed project plans including timelines, resources, and budgets.

Skills

Project management

SaaS knowledge

Communication skills

Negotiation skills

Interpersonal skills

Education

Bachelor's degree in Business Administration, IT or related field

PMP certification

Job description

We are seeking an experienced Project Manager (PMP certified) to join our dynamic team in GCC to lead and coordinate SaaS‑based projects from conception through deployment. This role requires someone with exceptional project management skills, strong knowledge of SaaS, and the ability to manage customer and internal stakeholder relationships effectively. The Project Manager will work closely with cross‑functional teams to ensure our SaaS solutions meet client expectations and are delivered on time and within scope.

Requirements

Key Responsibilities

• Lead end‑to‑end project management for SaaS implementations, upgrades, and integrations.
• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develop detailed project plans, including timelines, resource allocation, budgets, and risk mitigation strategies.
• Coordinate internal resources and third parties/vendors for flawless project execution.
• Serve as the primary point of contact for all project‑related communication with clients, providing updates and ensuring customer satisfaction.
• Manage and facilitate communication between development, operations, sales, and customer success teams to ensure seamless project delivery.
• Perform risk management to minimize project risks and elevate issues as necessary.
• Monitor and track project progress, adjusting schedules and scope as necessary to meet changing project needs and requirements.
• Prepare reports for senior management on project status, KPIs, and other metrics.
• Ensure adherence to company and industry standards, compliance, and quality expectations.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field.
• PMP certification mandatory.
• 4+ years of experience in project management, preferably in SaaS, software, or IT in the Middle East region.
• Strong understanding of SaaS platforms and cloud computing concepts.
• Exceptional interpersonal, negotiation, and communication skills in both English and Arabic.
• Strong organizational skills, including attention to detail and multi‑tasking abilities.
• Willingness to travel within the GCC region.
• Prior experience in project management for international clients or within a multinational company.
• Knowledge of the local Saudi market and regulations, especially in sectors like finance or government, is advantageous.