Project Coordinator Zoho

ITP Media Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading media company in Dubai is seeking an experienced Project Coordinator Zoho to oversee the implementation and management of Zoho projects. The candidate should have a minimum of 3 years of experience in project coordination, with at least 2 years hands-on experience with Zoho products. Responsibilities include managing project timelines, coordinating with clients and internal teams, and ensuring customer satisfaction. Strong organizational and communication skills are essential. A bachelor's degree and relevant certifications are preferred.

Qualifications

• Minimum of 3 years in project coordination or management.
• 2 years of hands-on experience with Zoho products.
• Bachelor's degree in a related field.

Responsibilities

• Lead planning and delivery of Zoho implementation projects.
• Coordinate between clients and internal teams.
• Track project progress and manage deadlines.
• Provide guidance and feedback to Zoho developers.

Skills

Project management

Zoho products experience

Communication skills

Organizational skills

Problem-solving skills

Education

Bachelor's degree in a related field

Zoho CRM or Zoho Creator certifications

Tools

Zoho Creator

Zoho CRM

Zoho Analytics

Deluge scripting

API integration

Job description

Project Coordinator Zoho

We are seeking an experienced Project Coordinator Zoho to lead and oversee the implementation and coordination of Zoho projects. The ideal candidate should have hands‑on experience with Zoho products, exceptional organizational skills and the ability to manage multiple stakeholders and project timelines effectively.

Key Responsibilities:

• Project Management & Coordination:
  • Lead the planning, monitoring and delivery of Zoho implementation projects.
  • Coordinate between clients, Zoho developers and internal teams to ensure seamless project.
  • Track project progress, manage deadlines and address any issues or risks proactively.
• Implementation & Customization:
  • Work with Zoho products including Zoho Creator, CRM, Analytics, Projects, Desk, Books and other Zoho One applications.
  • Oversee the implementation, customization and configuration of Zoho applications to meet client requirements.
  • Provide guidance and feedback to Zoho developers for custom features and API integrations.
• Client Interaction & Support:
  • Act as the primary point of contact for clients during project life cycles.
  • Gather and document client requirements ensuring alignment with project objectives.
  • Provide regular updates to clients and internal stakeholders on project progress.
  • Address client concerns and ensure high levels of customer satisfaction.
• Team Collaboration:
  • Collaborate with developers and technical teams to resolve any technical challenges.
  • Ensure that all team members are aligned on project goals and deliverables.
  • Facilitate knowledge sharing and training sessions for team members and clients.

Requirements and Skills:

• Experience:
  • Minimum of 3 years of experience in project coordination or management with at least 2 years of hands‑on experience with Zoho products.
• Technical Knowledge:
  • Familiarity with Zoho Creator, Zoho CRM, Zoho Analytics, Zoho Flow, Zoho Desk and other Zoho applications.
  • Understanding of Deluge scripting, API integration, JavaScript, HTML, CSS, PHP and SQL is preferred.
• Communication & Organization:
  • Strong verbal and written communication skills for client‑facing roles.
  • Proven ability to manage multiple projects and stakeholders simultaneously.
  • Excellent problem‑solving skills and a proactive approach to addressing challenges.
• Certifications & Education:
  • Zoho CRM or Zoho Creator certifications (highly preferred).
  • Bachelor's degree in a related field.
• Interpersonal Skills:
  • Exceptional customer service and active listening skills.
  • Ability to maintain professionalism under pressure.
  • A collaborative mindset with a strong work ethic and growth‑oriented attitude.