Program Manager, Strategic Initiatives, MENA

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company is seeking a Program Manager in Dubai to drive strategic initiatives and business opportunities. The role demands excellent program management skills, a strong ability to handle stakeholder relationships, and proficiency in data analysis. The ideal candidate should have a Bachelor's degree, with a minimum of 4 years of relevant experience. As part of the MENA Grocery team, you'll be responsible for identifying automation solutions and collaborating with various teams to enhance customer offerings.

Qualifications

• 4 years of program or project management experience.
• 4 years working cross-functionally with tech and non-tech teams.
• 4 years implementing process improvement initiatives using data.
• 5 years driving end-to-end delivery and presenting findings to leadership.
• Experience handling multiple stakeholders at various organization levels.

Responsibilities

• Drive new strategic business initiatives and opportunities.
• Identify automation opportunities for scalable solutions.
• Own the P&L for achieving top and bottom-line targets.
• Engage with Retail teams for sourcing deals during key events.
• Collaborate with Ads team to ensure fair investment.

Skills

Program management

Stakeholder management

Data analysis

Process improvement

Advanced Excel

SQL

Education

Bachelor's degree

Master's degree

Job description

Job Overview

Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA Grocery team (UFG) is offering a role to own building new business from ground zero. We are seeking a self‑starter who can quickly familiarize themselves with this fast‑paced environment, build relationships and trust with cross‑functional teams, and assume ownership within the program, which will require an understanding of complex business, tech, and ops processes at Amazon and our partners and devising an optimal engagement model. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. High judgment, analytical talent and good document‑writing skills with concise communication are essential to success in this role.

In this role you will influence internal and external stakeholders and leadership to buy in to your strategic direction in forging new business partnerships, driving the program end to end to onboard partners while ensuring flawless execution, and continuously analyzing key metrics to drive improvements for your business.

This position involves regular communication with senior leadership on business and customer offering reviews, operations excellence improvement areas, project execution and risks. You should be comfortable working both at a strategic level and diving deep into the details to ensure solution feasibility and quality of execution.

Key Job Responsibilities

• Support the Category leader to drive new strategic initiatives and business opportunities for the organization.
• Work with Retail PF/Category leaders to identify optimum selection mix to drive top‑line & bottom‑line on grocery and non‑grocery portfolio.
• Identify automation opportunities to offer scalable solutions and improve all key input metrics such as selection profitability, pricing and availability.
• Post launches: Own the P&L for hitting top and bottom‑line targets and drive projects to improve profitability with critical stakeholders (Vendor Ops, Advertising).
• Define selection assortment continuously and refine the mix to improve space utilization.
• Engage with the Retail team to source deals during Tier 1 & Tier 2 events to ensure we continue to offer value to our Prime customers.
• Collaborate with retail category teams to ensure content quality is best in class to improve conversion.
• Negotiate category marketing funds from vendors (via retail category team) for category visibility during BAU and events.
• Partner with the Retail Category team to ensure UFG's ask is part of the Annual Retail JBP for common vendors.
• Collaborate with the Ads team to ensure UFG gets a fair share of Brand Ads investment.

Required Experience

Manager

Qualifications

• 4 years of program or project management experience.
• 4 years of working cross‑functionally with tech and non‑tech teams.
• 4 years of defining and implementing process improvement initiatives using data and metrics.
• Bachelor's degree.
• Knowledge of Excel (PivotTables, VLOOKUPs) at an advanced level and SQL.
• Experience defining program requirements and using data and metrics to determine improvements.
• 5 years of driving end‑to‑end delivery and communicating results to senior leadership.
• 5 years of driving process improvements experience.
• Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization.
• Experience building processes, project management and schedules.
• Master's degree.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process—including support for the interview or onboarding process—please visit for more information.

If the country/region you're applying in isn't listed, please contact your Recruiting Partner.