Program Manager MENA Fulfillment Acceleration

Amazon; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading global company based in Dubai is seeking a Program Manager with strong analytical and planning abilities, and at least 3 years of program management experience. The ideal candidate will excel in driving end-to-end delivery, managing stakeholder relationships, and implementing process improvements in Supply Chain / Logistics. Strong technical skills in Excel and SQL are essential for success in this role, which emphasizes cross-functional collaboration and communication with senior leadership.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross-functionally with tech and non-tech teams.
• Advanced knowledge of Excel and SQL.
• Experience with process improvement initiatives using data.

Responsibilities

• Manage Transportation configurations impacting promise and fulfillment.
• Program manage migration from legacy systems and undertake cost/speed projects.
• Work across teams to set up processes for maintaining configurations.

Skills

Analytical skills

Planning abilities

Technical problem-solving

Communication skills

Stakeholder management

Process improvement

Education

Bachelor's degree

Tools

Excel (Pivot Tables, VLookup)

SQL

Job description

An innovative Program Manager with superior analytical and planning abilities and preferred experience in Supply Chain / Logistics. Must have knowledge and experience in direct-to-customer fulfillment operations as well as excellent technical problem-solving and communication skills.

Responsibilities

• Manage Transportation configurations that directly impact promise and fulfillment.
• Program manage migration from legacy systems to new systems and undertake cost/speed improvement projects.
• Work with cross-functional/country teams spanning finance, operations, 3PL, tech to set up processes for maintaining configurations and driving improvements in existing fulfillment.

Qualifications

• Bachelor's degree.
• 3+ years of program or project management experience.
• 3+ years of working cross-functionally with tech and non-tech teams.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced knowledge of Excel (Pivot Tables, VLookup) and SQL.
• Experience defining program requirements and using data and metrics to determine improvements.
• 3+ years of driving end-to-end delivery and communicating results to senior leadership.
• Experience building processes, project management, and schedules.
• Experience stakeholder management dealing with multiple stakeholders at varied levels of the organization.

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Required Experience: Manager