Private Bank UAE Team Head

11132 Citibank, N.A. United Arab Emirates; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading financial institution in the UAE is seeking a Private Bank UAE Team Head to manage a team of senior professionals targeting Ultra High Net Worth Individuals. The role requires a strong background in Private Banking and relationship management, as well as proven leadership skills. Responsibilities include driving business growth, developing tailored client solutions, and ensuring regulatory compliance. The ideal candidate holds a Bachelor's degree, with a Master's preferred, and has extensive experience in the UHNW market.

Qualifications

• Extensive and proven experience in Private Banking covering the UHNW market.
• Experience leading client teams and transactions.
• Demonstrated track record in relationship management.

Responsibilities

• Grow existing client business with a high-quality team.
• Set overall vision and direction for the business.
• Drive revenue and achieve team growth objectives.
• Demonstrate track record with investment products for UHNW individuals.
• Help clients achieve financial and investment goals.
• Coach and guide team members to develop sales ideas.

Skills

Private Banking experience

Relationship management

Client team leadership

Education

Bachelor’s/University degree

Master’s degree preferred

Job description

Overview

The Private Bank UAE Team Head manages a team of senior professionals targeting Ultra High Net Worth Individuals in the UAE market. This role drives business growth, manages a team, delivers solutions to clients in collaboration with global product teams and functions. The role requires a thorough understanding of the strategic direction of the function, solid conceptual and practical grounding in the function and/or area of expertise, and in-depth knowledge of the industry and direct competitors’ products/services to contribute to the commercial objectives of the business. Excellent communication skills are required to influence a wide range of audiences and stakeholders. Medium- to long-term plans are developed and functional strategies executed for the market under management, requiring coordination and integration across units.

Responsibilities

• Business Development and Growth: Grow the existing client business. Demonstrated ability to grow such business through a focused and high-quality team.
• Set overall vision and direction for the business, including a market segmentation strategy and a talent strategy.
• Drive revenue and be responsible for the team’s revenue goals, collaborating with stakeholders to achieve overall team revenues and growth objectives, and driving initiatives to improve day‑to‑day performance.
• Demonstrate proven track record in working with investment products and strategies suitable for UHNW individuals.
• Close interaction with other Citi franchises to develop mutually beneficial business and client relationships.
• Client Relationship Management: Proven track record with sales management, and in-depth understanding of clients’ businesses and sources of wealth generation.
• Help clients achieve broad financial and investment goals related to the creation, management, and transfer of wealth.
• Develop tailored solutions addressing clients’ unique investment, risk management, and financing/liquidity needs.
• Ensure clients are presented with seamless execution of internal processes and Citi services.
• Team Leadership: Coach and guide team members to develop and share sales ideas across the team.
• Help team members execute their account plans by providing guidance and support on specific deals and clients.
• Identify and attract top banker talent across the industry to join the team.
• Provide ongoing feedback to team members on performance, including formal mid‑year and year‑end reviews.
• Plan and prioritize daily, weekly, and monthly activities to maximize revenue growth and client satisfaction.
• Establish a referral network and gain introductions to potential clients to generate new sales.
• Establish a collaborative culture in the team and partner with colleagues across the Citigroup network to leverage capabilities and share expertise.
• Bring together the appropriate product experts to develop long‑term solutions that strengthen client relationships with the firm.
• Regulatory compliance & risk management: Ensure the team adheres to all regulatory requirements and internal policies and compliance frameworks.
• Manage reputational and operational risks by overseeing adherence to the banks’ risk management guidelines, identifying and working on specific queries related to the team’s clients.
• Monitor market trends and changes in regulation, partner with functional teams to secure implementation.
• Develop strong relationships with support functions across the Citi Private Bank to maintain control, find solutions, and resolve issues.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets.
• Apply sound ethical judgment regarding personal behaviour, conduct and business practices, and effectively supervise the activity of others and create accountability.

Qualifications

• Extensive and proven experience in Private Banking covering the UHNW market.
• Experience leading client teams and transactions.
• Demonstrated track record in relationship management.

Education

• Bachelor’s/University degree, Master’s degree preferred.