Priority Client Services Manager - UAE Nationals

Standard Chartered; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading international bank in Dubai is seeking a Client Service Manager to ensure exceptional service to Priority banking clients. The role involves collaborating with teams to address client needs, upholding compliance with regulations, and managing client relationships effectively. The ideal candidate will have strong attention to detail, excellent communication skills, and a commitment to upholding the bank's reputation. This position offers a competitive salary and comprehensive benefits.

Benefits

Competitive salary

Flexible working options

Core bank funding for retirement savings

Annual leave and parental leave

Proactive wellbeing support

Opportunities for continuous learning

Qualifications

• Ability to understand and anticipate client needs.
• Ensure error-free processing and documentation.
• Communicate professionally with clients.
• Comply with all regulations and internal policies.
• Act responsibly to protect the bank's reputation.

Responsibilities

• Provide exceptional customer service to Priority banking clients.
• Collaborate with internal specialists for client solutions.
• Address client requests and complaints efficiently.
• Ensure compliance with KYC/AML regulations.
• Detect and report suspicious transactions.

Skills

Client Experience

Attention to Detail

Communication

Regulatory Compliance

Reputational Risk Management

Job description

A leading international bank in Dubai is seeking a Client Service Manager to ensure exceptional service to Priority banking clients. The role involves collaborating with teams to address client needs, upholding compliance with regulations, and managing client relationships effectively. The ideal candidate will have strong attention to detail, excellent communication skills, and a commitment to upholding the bank's reputation. This position offers a competitive salary and comprehensive benefits.