Payroll Specialist

Konsälidön; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading HR solutions provider in Abu Dhabi is looking for an experienced Payroll Specialist to manage all payroll activities with zero errors. The role requires in-depth knowledge of the Oracle HR payroll module and strong HR policies. The ideal candidate will ensure effective payroll operation, deliver professional customer service, and identify opportunities for process improvement. This position demands 4-7 years of experience in Payroll and a Bachelor's degree in HR Management or equivalent.

Qualifications

• 4 – 7 years’ experience in Payroll, with at least 3 years in a relevant role.
• Ability to operate all aspects of the Oracle HR payroll module.
• Strong knowledge of HR policies and processes.

Responsibilities

• Process all Payroll activities related to the assigned asset with zero errors.
• Ensure payroll runs effectively and on time.
• Deliver professional customer service delivery.

Skills

Payroll management

Oracle HR payroll module

HR policies and processes

HRIS and technology solutions

Business intelligence and analytics

Education

Bachelor’s degree in HR Management

MBA or equivalent postgraduate qualification

Job description

Requirements

• 4 – 7 years’ experience with at least 3 years in Payroll.


• Able to operate all aspects of the Oracle HR payroll module.


• Strong knowledge of end-to-end HR policies and processes, HRIS and technology solutions, business intelligence and analytics.


• Bachelor’s degree in HR Management, MBA or equivalent post graduate qualification from an internationally recognized business school.

Role Description

• Review and process all Payroll activities related to the assigned asset with zero errors.


• Ensuring payroll is running effectively and timely running of the payroll.


• Delivers services in conformance with the HR matrix that needs to be delivered for the clients.


• Deliver an utmost professional customer service delivery of work and communication both internal and external. Work closely with account manager to resolve any anticipated or outstanding issues.


• Able to deliver services as per the end-to-end documented payroll process. Supports Team Lead in putting together process flows for on boarding of new assets.


• Identifies opportunities for continuous improvement and innovation in line with service catalogue and customer service proposition.


• Ensure the agreed payroll activities are planned at the beginning of each year with all stakeholders involved in the payroll process.


• Manage all incoming enquiries via all methods of communication that may exist within the organisation. Delivers clear and concise communication in a timely manner.


• Develop and mature approach escalation and matters that need immediate attention of the team lead or account manager. Determine root cause of issues and communicate appropriately to internal and external customers. Root cause analysis documented for all escalated issues and corrective action communicated to customers. Ensure all issues are successfully closed out.