Patient Services & Flow Coordinator

NMC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare facility in Dubai seeks an experienced receptionist to manage patient registrations, assist with inquiries, and coordinate billing accurately. Candidates should have at least 1 year of experience in a similar role and possess strong interpersonal and organizational skills. Proficiency in MS Office is a must, while fluency in English and knowledge of Arabic is advantageous. The position requires someone who can work independently and handle multiple tasks effectively.

Qualifications

• 1+ years as a receptionist in a patient-focused environment.
• Ability to operate a multi-line switchboard system.
• Ability to manage multiple responsibilities under pressure.

Responsibilities

• Register patients and maintain accuracy in the HIS.
• Guide patients with their enquiries and assist them.
• Coordinate with supervisors regarding patient flow management.
• Ensure accurate billing as per guidelines and protocols.

Skills

Exceptional interpersonal skills

Proficient in MS Office

Good judgment

Organizational skills

Fluent in English

Education

College graduate in any discipline

Job description

A healthcare facility in Dubai seeks an experienced receptionist to manage patient registrations, assist with inquiries, and coordinate billing accurately. Candidates should have at least 1 year of experience in a similar role and possess strong interpersonal and organizational skills. Proficiency in MS Office is a must, while fluency in English and knowledge of Arabic is advantageous. The position requires someone who can work independently and handle multiple tasks effectively.