Patient Care & Scheduling Administrator

Mediclinic International; Abu Dhabi; On-site; AED 60,000 - 75,000; Full time

Job summary

A healthcare provider in Abu Dhabi seeks a Patient Administrator to enhance patient care quality. The role includes managing appointment scheduling, medical insurance processes, and billing operations. Ideal candidates should have completed secondary education, possess 2-3 years of relevant customer service experience, and demonstrate proficiency with computer applications. Join a leading healthcare team dedicated to enhancing patient services and become part of a family that values growth and excellence.

Qualifications

• 2-3 years’ experience in a customer services role, preferably in the healthcare industry.
• Experience in a contact centre or healthcare environment is desirable.

Responsibilities

• Manage patient appointment scheduling and registration process effectively.
• Handle medical insurance process and related tasks efficiently.
• Manage billing and cash up processes.

Skills

Computer literacy and proficiency in MS Office applications

CRM software applications

Hospital information systems

Knowledge of medical insurance terminologies and process

Patient scheduling and registration processes

Education

Completed secondary school education (Grade 12)

Tertiary Diploma or Bachelor’s Degree in medical science, finance/accounting

Job description

A healthcare provider in Abu Dhabi seeks a Patient Administrator to enhance patient care quality. The role includes managing appointment scheduling, medical insurance processes, and billing operations. Ideal candidates should have completed secondary education, possess 2-3 years of relevant customer service experience, and demonstrate proficiency with computer applications. Join a leading healthcare team dedicated to enhancing patient services and become part of a family that values growth and excellence.