Patient Care Coordinator

Talentmate; Dubai; On-site; USD 30,000 - 50,000; Full time

Job summary

A leading healthcare provider in Dubai is seeking a Patient Care Coordinator to facilitate optimal patient experiences through effective communication and coordination of healthcare services. This role involves managing patient interactions, appointments, and collaboration with healthcare teams to enhance patient satisfaction and ensure compliance with regulations.

Qualifications

• Bachelor's degree preferred, with healthcare administration or nursing.
• Previous healthcare or patient care coordination experience required.
• Strong verbal and written communication skills essential.

Responsibilities

• Coordinate patient appointments and ensure timely services.
• Manage patient files while maintaining confidentiality.
• Serve as primary contact between patients and healthcare providers.

Skills

Communication

Organizational

Customer Service

Education

Bachelor's degree in healthcare administration or related field

Tools

Healthcare management software

Electronic medical records systems

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

The Patient Care Coordinator serves as a vital link between patients, healthcare providers, and healthcare facilities, ensuring that patients receive the best possible care. This role involves managing patient appointments, handling logistics, and ensuring that all necessary information is properly communicated among healthcare professionals and patients. A Patient Care Coordinator must possess excellent communication, organizational, and customer service skills to efficiently manage the flow of healthcare services. This role is crucial for enhancing patient satisfaction and optimizing healthcare operations by coordinating different services and enabling effective collaboration between various stakeholders in the healthcare system.

Responsibilities

• Coordinate patient appointments and follow-ups to ensure timely healthcare services.
• Manage patient files and medical records while maintaining confidentiality and accuracy.
• Serve as the primary contact between patients and healthcare providers for communication.
• Facilitate patient education regarding treatment options, prescriptions, and medical advice.
• Assist healthcare providers in managing schedules and optimizing patient flow efficiently.
• Address patient concerns and queries regarding their healthcare experiences and requirements.
• Develop and maintain positive relationships with patients, families, and healthcare teams.
• Ensure compliance with healthcare regulations and standards in all coordinating activities.
• Coordinate with insurance companies and billing departments for claims processing tasks.
• Monitoring patient progress and communicating updates to families and healthcare providers.
• Organize and participate in meetings related to patient care plans and improvements.
• Handle administrative tasks related to scheduling, communication, and documentation processes.

Requirements

• Bachelor's degree in healthcare administration, nursing, or related field preferred.
• Previous experience in a healthcare setting or in patient care coordination roles.
• Excellent communication skills, both verbal and written, for effective coordination.
• Strong organizational skills to manage multiple tasks and priorities simultaneously.
• Ability to maintain confidentiality of patient information in compliance with regulations.
• Proficiency in using healthcare management software and electronic medical records systems.
• Compassionate attitude and a patient-focused approach to care coordination roles.
• Ability to work independently as well as collaboratively within a diverse healthcare team.

Job Details Role Level:Mid-LevelWork Type:Full-TimeCountry:United Arab EmiratesCity:DubaiCompany Website:

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