Outlet Cashier

Rosewood Abu Dhabi; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel in Abu Dhabi is seeking an Outlet Cashier to ensure accurate, secure, and efficient handling of guest billing and cash transactions. Responsibilities include processing payments, safeguarding cash, and generating reports through the POS system. Candidates should have a high school diploma and at least one year of experience as an outlet cashier. Strong attention to detail and teamwork are essential in this role that supports the Finance department.

Qualifications

• Minimum one year outlet cashier handling experience.
• Required to speak, read and write English fluently.

Responsibilities

• Process guest bills and payments accurately.
• Safeguard payment instruments and cash.
• Reconcile cash and card totals with POS reports.
• Coordinate with Front Office & Food and Beverage departments.

Skills

Attention to detail

Speed and accuracy

Problem-solving

Teamwork

Education

High school diploma

Related college courses

Tools

Spreadsheet software

POS system

Job description

OVERVIEW/BASIC FUNCTION:

The Outlet Cashier is responsible to ensure accurate, secure, and efficient handling of guest billing, payments, credit and cash transactions at F&B outlets/bars.

RESPONSIBILITIES:

• Comply with hotel financial and audit policies
• Accurately process guest bills and payments.
• Safeguard cash and other payment instruments including cc machine
• Collect assigned cash float and verify amount as per float sheet
• Ensure receipt printer, POS terminal and payment devices are functioning
• Generate bills strictly through the POS system
• Apply discounts, promotions or vouchers only with proper authorization
• Ensue all voids or corrections are approved and documented.
• Verify credit card transaction amount before processing, ensure successful authorization and provide guest copy of receipt
• Room posting, ensure guest name, room number and signature is verified and accurately posted to the correct room.
• Never leave cash drawer unattended and POS login credentials are not shared
• Report any cash discrepancies immediately to finance
• Close POS shift and generate required reports
• Reconcile cash, card, and room charge totals with POS report
• Coordinate with Front office & Food and Beverage department.
• Is responsible for internal auditing of House Funds as well as other internal controls as needed.
• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Any other duties as required and assigned by Finance department.

QUALIFICATIONS:

• Experience: Minimum one year outlet cashier handling experience.
• Education: High school diploma; related college courses.
• General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
• Technical Skills: Ability to input and access information into spreadsheet software; ability to maintain concentration and think clearly; ability to prioritize, organize and follow-up; ability to promote positive relations with vendors and staff alike; ability to count cash accurately and quickly; ability to maintain confidentiality of cash transactions; ability to perform job functions with minimal supervision; ability to remain stationary at assigned post for extended periods of time; ability to focus on details and resolve numerical problems; ability to work cohesively with other departments and co-workers as part of a team.
• Language: Required to speak, read and write English, with fluency in other languages preferred.
• Licenses & Certifications: None required.