Order Management Specialist

Help AG; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

An IT security consulting firm in Dubai is seeking an Order Management Specialist to manage purchase orders, vendor onboarding, and inventory reconciliation. The ideal candidate should possess a Bachelor's degree and have at least 2 years of experience in purchasing/logistics, particularly with IT-related products. Excellent organizational and communication skills are required. The role offers benefits including health insurance and opportunities for career progression.

Benefits

Health insurance

Career progression

Annual flights tickets

Flexible/Hybrid working environment

Employee engagement activities

Qualifications

• Minimum of 2 years purchasing and logistics experience, preferably for IT-related products.
• Fluency in written and spoken English; Arabic is a plus.
• Well-versed with MS Dynamics Navision and MS office tools.

Responsibilities

• Create Purchase Orders (PO) in the system.
• Send POs to suppliers via email.
• Monitor and follow up status of orders placed.
• Post supplier invoices and ensure compliance.
• Coordinate deliveries to end-customers.
• Prepare various reports on deliveries and costs.

Skills

Accounting background

Report preparation

Vendor onboarding

Communication skills

Negotiation skills

Organizational skills

Analytical skills

Knowledge of supply chain

Education

Bachelor’s degree in finance, Business Management or Accounting

Tools

MS Dynamics Navision

Microsoft Office Suite

Job description

Help AG is looking for a talented and experienced Order Management Specialist who will be working closely with members of the Finance team. The primary tasks shall include issuing purchase orders, purchase invoice booking, vendor onboarding, inventory monitoring and reconciliation. The employee is also expected to cover for the other Order Management Specialists during leaves and annual vacation.

Responsibilities

• Create Purchase Orders (PO) in the system.
• Send POs to suppliers via email, along with the supporting documents using a standard format and making sure that POs are sent to the correct recipients.
• Monitor and follow up status of orders placed to meet delivery deadlines.
• Receive shipments from distributors and vendors, ensuring that the right items, quantities, and serial numbers are received.
• Post Goods Receipt Notes (GRN) and generate Delivery Notes.
• Post supplier invoices while ensuring that invoices comply with tax authorities.
• Post purchase journals and inventory entries.
• Coordinate deliveries to end-customers either directly or through Project Managers.
• Create projects in SharePoint and upload supporting documents.
• Liaise with suppliers, couriers, forwarders, and delivery partners.
• Prepare reports - deliveries, revenue and cost allocation, among others.
• Handle vendor accounts reconciliations.
• Carry out supplier onboarding, due diligence and accomplish external or 3rd party forms.
• Other ad hoc tasks as maybe required from time to time.
• Recommend new processes or systems for improvement; implement new ideas and strategies.
• Organize and schedule tasks in a timely manner.

Qualifications & Skills

• Bachelor’s degree in finance, Business Management or Accounting.
• Background in accounting - journal entries, inventory management, revenue recognition – is essential.
• Minimum of 2 years purchasing and logistics experience, preferably for IT-related products.
• Well-versed with MS Dynamics Navision, and MS office tools (Word, Excel, Outlook, PowerPoint, SharePoint, Teams).
• Knowledge of VAT and Withholding regulations (UAE, KSA, EGY, QAT).
• Fluency in written and spoken English; Arabic is a plus.
• Good in preparing reports and presentations.
• Good analysis and evaluation skills.
• Excellent communication and negotiation skills.
• Excellent organizational skills.
• Adaptability and can get along well with colleagues, suppliers, and other stakeholders.
• Knowledge of supply chain and logistics, international shipping incoterms, custom regulations and standards.

Benefits

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Annual flights tickets to home country.
• Inclusive and diverse working environment.
• Flexible/Hybrid working environment.
• Open door policy.

About Us

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.