Order Execution Executive

Abbott; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global healthcare leader is seeking an Order Execution Executive in Dubai. The candidate will manage the RFQ process and engage with cross-functional teams to ensure timely completion of customer inquiries. Ideal applicants will possess a Bachelor's degree in business, strong organizational and communication skills, and experience in supply chain or quotations submission. This role offers ample opportunity for career growth and advancement in a collaborative environment.

Qualifications

• Commercial background with strategic thinking ability to link RFQ process with objectives.
• Experience in quotations submission or supply chain preferred.
• Ability to manage multiple tasks simultaneously under tight deadlines.

Responsibilities

• Lead the RFQ process from receiving to obtaining the purchase order.
• Collaborate with cross-functional teams to fulfill customer inquiries accurately.
• Generate reports on RFQ journey including key performance indicators.

Skills

Organizational skills

Communication skills

Customer service skills

Problem-solving skills

Attention to detail

Education

Bachelor's degree in business or related field

Tools

Microsoft Office Suite

Order management systems

Job description

Job Description

About Abbott

Abbott is a global healthcare leader creating breakthrough science to improve peoples health. We're always looking toward the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott you can do work that matters, grow and learn, care for yourself and family, be your true self and live a full life. You will have access to career development with an international company where you can grow the career you dream of. Abbott is recognized as a great place to work in dozens of countries around the world and has been named one of the most admired companies in the world by Fortune. It is also recognized as one of the best large companies to work for, with a strong focus on diversity, female executives, and scientists.

Order Execution Executive

This position works out of our UAE location in the Abbott Rapid Diagnostics Infectious Diseases division. Abbott Rapid Diagnostics empowers smarter medical and economic decision‑making to help transform the way people manage their health at all stages of life. Every day more than 10 million tests are run on Abbott’s diagnostic instruments, providing lab results for millions of people. Our rapid diagnostics solutions help address some of the world's greatest healthcare challenges. Abbott Rapid Diagnostics is part of the Abbott Diagnostics family of businesses, bringing together exceptional teams of experts and industry‑leading technologies.

What You'll Do

• Understand the commercial team objectives and connect the process of converting request for quotation (RFQ) to purchase order (PO) with the commercial team financial goals to achieve the annual sales objectives.
• Lead the RFQ process from receiving the RFQ to obtaining the PO and handling post‑QT queries.
• Read and understand customer queries and requests; ask for clarification if not clear.
• Gather all required details and documents (weight & dimensions, freight costs from logistics; fill in details for pricing, weight, dimensions, palletization, and packaging after double‑checking the provided data, QA documents, RA documents, etc.).
• Process the RFQ received from customers and fill in all needed data accurately; utilize all share points and SAP to optimize the process and improve the time to process the QT.
• Once the purchase order is received, review and validate the PO details and link it with the right external and internal stakeholders to ensure the PO is clean and details are accurate (pricing, lead time, freight costs, registration status, etc.).
• Align with Regulatory and Quality teams on product registration status and quality approval; ensure the product can ship from a Regulatory and Quality perspective at the QT stage to avoid any delay.
• Update prices on internal trackers and SAP to improve the inclusion process.
• Record the RFQ QT and PO dates, values, etc.

General Requirements

• Manage RFQ process and tracking systems to ensure accurate and timely fulfillment of customer queries.
• Collaborate with cross‑functions (commercial, customer service, and warehouse teams, etc.) to fulfill customers' queries with high accuracy and on time.
• Maintain accurate records of RFQ QT and influence customers and concerned internal departments to obtain the PO.
• Revise POs and coordinate with all cross‑functions to ensure an optimized RFQ journey to a clear PO without discrepancies.
• Communicate with customers in a professional way and build a business relationship with them.
• Generate reports on the RFQ journey including key performance indicators and areas for improvement.
• Stay current with the latest processes, technologies, and industry trends through collaboration with Commercial Excellence & Business Intelligence teams and external vendors.
• Identify opportunities for process improvement and collaborate with cross‑functional teams to implement enhancements.
• Special focus on the main KPIs: improve RTQ age (request to quotation), accurate data entry, commercial alignment & eliminate discrepancies.

Required Qualifications

• Bachelor's degree in business or related field.
• Commercial background with the ability to link the RFQ process with commercial team objectives (strategic thinking).
• Previous experience in quotations submission, supply chain or related field.
• Excellent organizational, communication, and customer service skills.
• Strong attention to detail and ability to manage multiple tasks simultaneously; global or regional experience is additional value.
• Ability to thrive in a fast‑paced environment and meet tight deadlines with a sense of urgency.
• Proficiency in Microsoft Office Suite and order management systems.
• Knowledge of basic accounting principles and inventory management concepts.
• Excellent team worker and collaboration skills.
• Problem‑solving skills and ability to overcome obstacles.
• Accountability & discipline.
• Logical thinking skills.

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The base pay for this position is N/A. In specific locations, the pay range may vary from the range posted.

Abbott is an Equal Opportunity Employer committed to employee diversity.