Operations Supervisor - UAE National Only

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global e-commerce company is expanding its team in Dubai and seeking an Operations Supervisor. This role involves overseeing shift management in fulfillment centers, ensuring safety and quality standards are met, and leading a team to provide excellent service. Ideal candidates should possess a high school diploma and have experience in team management and data analysis, with flexibility to work varied shifts including weekends and holidays.

Qualifications

• Flexible schedule availability, including weekends and holidays.
• Experience managing medium to large teams.
• Ability to analyze data and make decisions based on it.

Responsibilities

• Oversee shift management in fulfillment or delivery stations.
• Cultivate a safe working environment by identifying safety opportunities.
• Manage and train Associates for optimal customer service.
• Fulfill customer orders following quality and safety guidelines.

Skills

Microsoft Office products and applications

Team management

Data analysis

Education

High school or equivalent

Job description

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces this could be the role for you.

You will oversee the shift management in one of our first‑mile fulfillment centers, middle‑mile sortation centers or final‑mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

This is a varied, challenging role and every day is different!

Key job responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness 5S, safety training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

Qualifications

• High school or equivalent
• Work a flexible schedule/shift/work area including weekends, nights and/or holidays
• 1 year of Microsoft Office products and applications experience
• UAE National with Family Book
• Experience managing medium to large teams. Experience working with data analysis and/or making decisions based on analysis.
• Required Experience: Manager

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