Operations Manager ( Specialty Coffee) - Yousef Al-Rajhi Group

Qureos; Dubai; On-site; AED 220,000 - 294,000; Full time

Job summary

A leading specialty coffee business is looking for an experienced Operations Manager to oversee day-to-day operations and ensure quality standards. The ideal candidate will have strong leadership skills, a deep understanding of the coffee industry, and excellent financial acumen. Responsibilities include managing supply chains, developing effective operational policies, and fostering a professional team culture. This full-time position offers competitive salary and benefits in a dynamic environment focused on growth.

Benefits

Competitive salary

Opportunities for professional growth

Dynamic work environment

Qualifications

• Proven experience in operations management, especially in specialty coffee.
• In-depth knowledge of the coffee value chain.
• Strong leadership skills and team management experience.

Responsibilities

• Oversee day-to-day operations of the specialty coffee business.
• Develop and implement operational policies and procedures.
• Lead, train, and motivate a team of baristas.

Skills

Operations management

Leadership

Financial analysis

Supply chain management

Communication

Education

Degree in Business Administration or Hospitality Management

Tools

Coffee brewing equipment

Job description

Our Group is seeking a dynamic and experienced Operations Manager (Specialty Coffee) to join our team in Riyadh, Saudi Arabia. This is a full-time position for a professional who will be instrumental in driving the success of our specialty coffee division. As a company that aspires to be a world‑class global leader, we are committed to hiring and developing the most efficient and dynamic people. The ideal candidate will be a strategic leader with a passion for coffee, responsible for ensuring operational excellence, maintaining the highest quality standards, and contributing to our continued growth by staying ahead of contemporary market trends.

Responsibilities

• Oversee and manage all day‑to‑day operations of the specialty coffee business, including retail outlets and potential roastery functions.
• Develop and implement efficient operational policies and procedures to optimise workflow and ensure consistency across all locations.
• Lead, train, and motivate a team of baristas and support staff, fostering a culture of excellence and professional development.
• Manage the entire supply chain, from green bean sourcing and procurement to inventory control of all consumables and equipment.
• Ensure stringent quality control at every stage, from bean to cup, to maintain our reputation for superior coffee.
• Take responsibility for the financial performance of the coffee division, including budgeting, forecasting, P&L analysis, and cost control.
• Guarantee compliance with all health, safety, and sanitation regulations.
• Analyse performance metrics and sales data to identify areas for improvement and drive business growth.
• Build and maintain strong relationships with suppliers, vendors, and partners.

Qualifications

• Proven experience in an operations management role, specifically within the specialty coffee industry.
• In‑depth knowledge of the coffee value chain, including sourcing, roasting, brewing standards, and equipment maintenance.
• Strong leadership skills with a track record of successfully managing and developing teams.
• Excellent financial acumen with demonstrable experience in budgeting and financial reporting.
• Exceptional organisational, problem‑solving, and decision‑making abilities.
• Superb communication and interpersonal skills, with fluency in English required.
• A degree in Business Administration, Hospitality Management, or a related field is highly desirable.
• Professional certifications from bodies such as the Specialty Coffee Association (SCA) would be a significant advantage.

Benefits

• A competitive salary and benefits package commensurate with experience.
• The opportunity to be part of a forward‑thinking, world‑class organisation.
• A dynamic work environment with significant opportunities for professional growth and development.