Operations Manager

Lunate; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A global investment manager in Abu Dhabi is seeking an experienced individual to oversee corporate operations and coordinate HR functions. This role involves managing day-to-day operations for senior management, ensuring compliance with policies, and planning internal and external events. The ideal candidate has 5–8 years of experience in corporate or business operations, particularly within financial services, and holds a Bachelor’s degree in a relevant field. Strong communication skills and proficiency in Microsoft 365 are essential.

Qualifications

• 5–8 years of experience in corporate operations or business operations.
• Experience in financial services or high-growth environments.
• Familiarity with UAE/ADGM operating context.

Responsibilities

• Oversee day-to-day corporate operations for senior management.
• Coordinate HR operations and corporate communications workflows.
• Plan and execute internal and external events.

Skills

Corporate operations management

Cross-functional coordination

Event planning

Communication skills

Microsoft 365 proficiency

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Teams

Microsoft SharePoint

Excel

PowerPoint

Job description

Firm Overview

Lunate is a new Abu Dhabi-based, Partner-led, independent global alternative investment manager with more than 200 employees and $115 billion of assets under management. Lunate invests across the entire private markets spectrum including buyouts, growth equity, early and late-stage venture capital, private credit, real assets, and public equities and public credit. Lunate aims to be one of the world’s leading private markets solutions providers through SMAs and multi-asset class funds, seeking to generate best-in-class risk-adjusted returns for its clients.

Role Overview

Serve as a key operational resource for senior management—owning day‑to‑day corporate operations while coordinating HR operations, internal & external events, and corporate communications workflows. The role drives execution discipline, ensures policy and regulatory alignment, and delivers a consistent, on‑brand experience to internal stakeholders and external partners.

Key Responsibilities

1. Corporate Operations

   • Run the daily operating rhythm for senior management: leadership calendars, operating cadences (weekly exec stand‑ups, monthly business reviews), and cross‑functional follow‑through on actions.
   • Design, document, and improve core processes (SOPs) spanning facilities, office services, vendor management, and business continuity; track and report operational KPIs (e.g., SLA attainment, cycle time, cost‑to‑serve).
   • Coordinate cross‑firm initiatives with Finance, Legal/Compliance, Investment Operations, and IT; escalate risks early and drive mitigations to closure.
   • Ensure operational controls and records support applicable frameworks (e.g., ADGM / SCA obligations where relevant to corporate processes). (Scope aligns with Lunate’s existing operations role patterns; regulatory awareness is expected for coordination even if not a control owner.)

2. HR Operations

   • Partner with Human Capital to execute people processes (onboarding/offboarding checklists, probation/confirmations, visa & EID touchpoints, leaves, policy acknowledgments), ensuring accuracy, timeliness, and policy compliance.
   • Maintain up‑to‑date process documentation and manager toolkits; coordinate with HC on policy updates and communication cascades (e.g., leave, benefits, travel).

3. Events & Executive Engagement

   • Plan and deliver internal and external events (town halls, client briefings, partner visits, offsites), covering budget, venues, logistics, run‑of‑show, and executive briefing packs.
   • Manage guest protocols and stakeholder communications; capture outcomes and post‑event ROI (attendance, feedback, action items).

4. Corporate Communications

   • In partnership with Corporate Communications/Brand, draft and coordinate internal announcements, leadership messages, and event collateral; ensure all outputs are on‑brand (layout, typography, tone, bilingual considerations where applicable).
   • Maintain lightweight editorial calendars for internal channels (email, Teams/SharePoint) and coordinate with PR/Marketing for external moments.

Qualifications & Experience

• 5–8 years of experience in corporate operations / business operations / chief‑of‑staff support within financial services, professional services, or high‑growth environments.
• Bachelor’s degree in Business Administration, Operations/Industrial Engineering, Communications, HR or related field.
• Demonstrated experience coordinating cross‑functional programs (operations + HR + events/communications).
• Familiarity with UAE/ADGM operating context and working with policies/processes in a regulated financial services firm is advantageous.
• Strong command of Microsoft 365 (Teams, SharePoint, Excel/PowerPoint) and comfort with ticketing/workflow tools.