Operations Lead, Dark Stores & Metrics

Amazon Now; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global e-commerce company is seeking an operations leader in Dubai to manage dark stores and ensure performance tracking and data integrity. The candidate will collaborate with stakeholders to launch operations, monitor key metrics, and support continuous improvement initiatives. An ideal candidate has a Bachelor's degree and experience with performance metrics and SQL data modeling. Join us to empower teams and streamline operations within a dynamic environment.

Qualifications

• Bachelor's degree or equivalent or 2 years of Amazon (blue badge/FTE) experience.
• 1 year of experience in performance metrics or process improvement.
• Experience with data querying or modeling using SQL.

Responsibilities

• Collaborate with multiple stakeholders to launch dark stores.
• Track and index operational metrics related to delivery performance.
• Maintain data integrity for operational dashboards and reporting systems.
• Support root cause analysis for operational defects.
• Coordinate with store operations for metric accuracy.

Skills

Operational performance monitoring

Data integrity and analysis

Collaboration

Performance metrics

Process improvement

Education

Bachelor's degree or equivalent

Tools

SQL

Job description

A leading global e-commerce company is seeking an operations leader in Dubai to manage dark stores and ensure performance tracking and data integrity. The candidate will collaborate with stakeholders to launch operations, monitor key metrics, and support continuous improvement initiatives. An ideal candidate has a Bachelor's degree and experience with performance metrics and SQL data modeling. Join us to empower teams and streamline operations within a dynamic environment.