Operations Executive

Careers International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A hospitality management company in Dubai is looking for an Operations Executive to oversee the daily operations of their holiday home portfolio. You will manage cleaning and maintenance teams, ensuring that all units are guest-ready while maintaining high operational standards. The ideal candidate has experience in UAE hospitality operations and strong leadership skills. This role requires flexibility and an excellent problem-solving ability.

Qualifications

• Experience in holiday home or hospitality operations in the UAE.
• Knowledge of PMS (Hostaway) and reporting tools.
• Strong leadership and communication skills.

Responsibilities

• Manage daily operations for 70 units.
• Plan and supervise cleaning schedules.
• Ensure smooth check-ins and check-outs.
• Coordinate maintenance issues.
• Monitor quality and cleanliness standards.

Skills

Leadership skills

Communication skills

Problem-solving

Crisis management

Flexibility

Tools

PMS (Hostaway)

Job description

Summary

We are seeking an Operations Executive to oversee the daily operations of our holiday home portfolio. The role ensures all units are guest‑ready, manages cleaning and maintenance teams, coordinates with guest support and maintains high operational standards.

Key Responsibilities

• Manage daily operations for 70 units.
• Plan and supervise cleaning schedules with the Cleaning Team Lead.
• Ensure smooth check‑ins and check‑outs for guests.
• Coordinate maintenance issues and urgent repairs.
• Monitor quality and cleanliness standards across all units.
• Update PMS (Hostaway) daily with unit status, maintenance and guest issues.
• Escalate operational issues to the Owner when necessary.
• Maintain inventory of linens, amenities and consumables.
• Train, supervise and mentor cleaning staff.
• Generate weekly operational reports with KPIs: occupancy, complaints, missed cleanings and turnaround times.

Qualifications & Skills

• Experience in holiday home or hospitality operations in the UAE.
• Knowledge of PMS (Hostaway) and reporting tools.
• Strong leadership and communication skills.
• Excellent problem‑solving and crisis management abilities.
• Flexible and available for all‑round hospitality tasks.