Operations Excellence Lead — Lean & Last-Mile

noon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading e-commerce firm in Dubai is seeking an experienced Assistant Manager – Operations Excellence. This role involves driving operational efficiency and leading training initiatives for Delivery Associates, all while ensuring top-notch last-mile logistics performance. The ideal candidate has a degree in Supply Chain Management or Engineering, with 4-5 years of experience, and is ready to tackle challenges in a dynamic environment.

Qualifications

• 4-5 years of experience in E-commerce or Supply Chain Design.
• At least 2 years of experience in the GCC region.
• Experience in data-backed decision support.

Responsibilities

• Champion operational efficiency and drive lean initiatives.
• Develop training materials and oversee training of Delivery Associates.
• Initiate tech development requests based on operational insights.

Skills

Analytical ability

Interpersonal skills

Communication skills

Operational efficiency

Problem-solving

Education

Bachelor’s or Master’s Degree in Supply Chain Management, Engineering, or related field

Tools

Google Suite

Job description

A leading e-commerce firm in Dubai is seeking an experienced Assistant Manager – Operations Excellence. This role involves driving operational efficiency and leading training initiatives for Delivery Associates, all while ensuring top-notch last-mile logistics performance. The ideal candidate has a degree in Supply Chain Management or Engineering, with 4-5 years of experience, and is ready to tackle challenges in a dynamic environment.