Role summary: The Office Administrator plays a vital role in managing day-to-day administrative functions, coordinating office resources, and ensuring the smooth flow of operations. This customer-centric role requires strong organizational skills, attention to detail, and the ability to handle multiple responsibilities while working closely with the HR function.
Key accountabilities:
- Supervise and manage all office administrative functions and staff.
- Oversee the smooth operation of office systems, facilities, and equipment.
- Serve as the primary point of contact for internal coordination across departments
- Ensure a customer-focused approach in managing front office, reception, and visitor experiences.
- Oversee health and safety compliance and manage office-related risk assessments.
- Administer tenancy contracts, Ejari, AOFC, building management form permits, and rent negotiations for multiple floors and units.
- Coordinate office fit-outs and obtain Concordia approvals as required.
- Manage parking spaces (new and renewals), including email approvals, applications for parking cards from Concordia, and raising purchase orders (POs).
- Organize and manage management meetings, including blocking calendars at the start of the year with approval from the President.
- Manage contracts such as Nespresso and Thrifty, including raising and processing POs.
- Coordinate carpet shampooing as and when required.
- Prepare the Carbon Footprint quarterly report.
- Oversee printing of items for career fairs and S&S events.
- Handle travel bookings and Point of Sale (POS) for the President and VP HR, including assistance with visa requirements.
- Organize the annual party.
- Manage the outsourced facilities management team on our premises to ensure that service delivery is as per our service level agreement with the supplier.
- Manage the schedules of our two Office Assistants.
- Coordinate with the building management for approvals as and when required.
- Liaise with our various landlords as and when required.
- Point of contact for our courier supplier.
- Manage the admin petty cash float and reconcile it on a monthly basis for Finance.
- Organize in-house and wellness events.
- Identify opportunities for process improvement and implement administrative best practices.
Qualifications, experience, and skills:
- Minimum of 3 years proven experience in an office administration role.
- Strong organizational and multitasking skills with the ability to prioritize effectively.
- Excellent oral and written communication skills; confident in liaising with internal and external stakeholders.
- Proficient in MS Office applications (Word, Excel, Outlook, PowerPoint).
- Demonstrated ability to work independently with minimal supervision as well as collaboratively within a team.
- Knowledge of budgeting, procurement, and vendor management.
- Strong problem-solving abilities and a solution-oriented mindset.
- Ability to work under pressure and meet tight deadlines while maintaining attention to detail.
- Warm, approachable, and professional demeanor with excellent interpersonal skills.