Night Operations Lead: Guest Safety & Service Excellence

AccorHotel; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A premier hotel chain in Abu Dhabi seeks a confident Night Manager to oversee overnight operations. In this full-time role, you will manage the Night Audit process, ensuring guest security and satisfaction. Ideal candidates should have at least 3 years in a Night Audit or Front Office leadership capacity, with strong operational knowledge and leadership skills. This is a hands-on role requiring flexibility to work nights, including weekends and holidays.

Qualifications

• Minimum 3 years experience in a Night Audit or Front Office leadership role.
• Strong operational knowledge and leadership capability.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Oversee the Night Audit process and ensure accurate daily reconciliation.
• Manage overnight guest services and respond to guest needs.
• Ensure safety and security of the hotel and guests during the night shift.

Skills

Leadership capability

Excellent communication

Problem-solving skills

Decision-making skills

Tools

Opera Cloud

Microsoft Office

Job description

A premier hotel chain in Abu Dhabi seeks a confident Night Manager to oversee overnight operations. In this full-time role, you will manage the Night Audit process, ensuring guest security and satisfaction. Ideal candidates should have at least 3 years in a Night Audit or Front Office leadership capacity, with strong operational knowledge and leadership skills. This is a hands-on role requiring flexibility to work nights, including weekends and holidays.