Night Manager: Guest Experience & Operations Leader

InterContinental Hotels Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Night Manager to oversee guest experiences and hotel operations. The ideal candidate will have at least 2 years of front desk or guest service leadership experience, with a commitment to creating memorable hotel stays. Strong leadership and problem-solving skills are essential. This role offers a chance to lead a dynamic team in a unique hospitality environment.

Qualifications

• Experience in managing guest experiences and hotel operations is essential.
• Must have proven ability to develop team skills and provide excellent guest service.

Responsibilities

• Manage guest experiences, team performance, and hotel operations.
• Prioritize workload for delivering memorable experiences.
• Resolve guest issues and handle emergency situations.

Skills

Leadership

Guest service

Problem-solving

Education

Minimum Diploma or equivalent

Job description

A leading hotel chain in Dubai is seeking a Night Manager to oversee guest experiences and hotel operations. The ideal candidate will have at least 2 years of front desk or guest service leadership experience, with a commitment to creating memorable hotel stays. Strong leadership and problem-solving skills are essential. This role offers a chance to lead a dynamic team in a unique hospitality environment.