MEA Operations Manager

Alfred H Knight Group; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

An international commodity inspection company is seeking an experienced M&M Operations Manager to oversee operational activities in the UAE. The role demands a professional with a strong technical background in Mining & Metals and at least 5 years of experience. You will manage labor productivity, ensure quality control, and maintain excellent client relations. This position offers a competitive salary and benefits package.

Qualifications

• Minimum 5 years of relevant work experience in Mining & Metals.
• Experience in international commodity inspection is a plus.
• Fluency in English, Arabic advantageous.

Responsibilities

• Oversee operational activities in the Middle East.
• Manage labor productivity and quality control.
• Provide technical support on-site at mines and refineries.
• Ensure excellent client-relations management.
• Draft and implement Standard Operating Procedures.

Skills

Leadership

Communication skills

Attention to detail

Microsoft Excel proficiency

Knowledge of Google suite

Job description

What is on offer

Alfred H Knight has an exciting opportunity for a results-driven and experienced M&M Operations Manager to oversee our operational activities in the Middle East based in the UAE.

This pivotal role is responsible for the effective and successful management of labor productivity, quality control and safety measures within the Operations Department. You will be key in enhancing operational procedures, systems and principles in areas like information flow, business processes and management reporting. Your responsibilities will span across four main areas: providing technical support both on and off-site at locations like mines and refineries, managing AHK teams, consumables and tools, ensuring excellent client-relations management and managing performance systems.

This role is ideal for a professional with a minimum of 5 years of relevant work experience and a technical Mining & Metals background who possesses the ability to inspire confidence and engage people. Fluency in English is required with Arabic being an advantage.

About us

Alfred H Knight is a totally independent family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

Do you have what it takes

The ideal candidate for the M&M Operations Manager role will be a dynamic hands-on leader who can drive efficiency and maintain high standards across all operations in the UAE.

You are the right person if you are:

• A proven leader with a minimum of 5 years of relevant work experience and a strong technical Mining & Metals background preferably in the international commodity inspection industry.
• Able to inspire confidence and effectively engage people across various teams.
• Highly diligent with exceptional attention to detail to ensure quality control, adherence to safety measures and successful management of labor and productivity.
• An excellent communicator capable of developing strong relationships with both teams and clients.
• Experienced in tasks such as interviewing, hiring, training and managing performance appraisals and corrective action plans for employees.
• A strategic thinker who can draft plans for Audits and team evaluations, formulate strategic and operational objectives for teams and draft and implement Standard Operating Procedures and Site Instruction Forms for work on site.
• Proficient with modern tools possessing sound knowledge of Microsoft Excel and Google suite applications.
• Committed to health and safety ensuring protocols are adhered to and correct Personal Protective Equipment (PPE) is used by staff.

Required work experience

• Minimum 5 years of relevant work experience with a technical background.
• Previous experience in commodity inspection (preferably international) is a plus.

Required languages

• English is required Arabic is advantageous.

Travel

• Some travel domestically and internationally may be required.

Benefits

We are offering an excellent opportunity with a salary and benefits package to match.

If you are invited to interview please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Required Experience:

Manager