Manager Operations & Support Design & Solution Architect - Fusion

Emirates Integrated Telecommunications Company; United Arab Emirates; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading telecommunications provider in the United Arab Emirates is seeking a Manager for Operations & Support Design/Solution Architect to oversee application design changes and support enterprise architecture initiatives. Candidates must have at least 14 years in IT, with significant experience in EBS implementations and Oracle Fusion. The role involves project management and integrating inventory management systems, necessitating a strong understanding of ERP modules and excellent coordination skills.

Qualifications

• 14 years of experience in IT or Technology fields required.
• 8 years of experience in EBS R12.2 implementations and maintenance.
• 4 years of experience in oracle fusion rollout/upgrade.
• Experienced in TMF frameworks and TOGAF.
• Experience in Telecommunications technology life cycle is necessary.

Responsibilities

• Analyze changes to applications design through projects.
• Carry out project management activities on large scale technology projects.
• Support requirement development and RFP design for new capabilities.
• Integrate Inventory management system with OSS functions.
• Drive optimizing new functionalities/features part of inventory management.

Skills

Understanding business requirements

Building SQL scripts

ERP modules expertise

Coordination skills

Hands-on functional and technical experience

Education

Bachelor degree in Business Administration or Computer Science

MBA or MS in Computer Science

Tools

Enterprise architecture tools

Job description

Manager Operations & Support Design / Solution Architect - Fusion

United Arab Emirates

• Job Identification 12414
• Job Category Information Technology
• Posting Date 01/15/2026, 02:02 PM
• Business Unit du

Job Description

Key Accountabilities:

• Planning and organization:
  • Analyze changes to applications design, capabilities and interfaces through projects and CR’s as might be required to ensure that the application is able to deliver to our business needs.
  • Support conversion of Business Use Cases for New Capabilities on existing licensed modules in ERP.Propose customized solutions when needed as extensions to seeded functions.
  • Laisse with various BUs to agree on a process which can be supported or developed within the application framework. Discourage where different BU have demand same business function but with a different process and align to single business process
  • Review and report on Application Lifecycle Management including planning for contract/agreements renewals and extensions.
  • Carry out project management activities on large scale technology implementation projects as required
• Financial excellence (Budgets, revenue/profit and costs):
  • Support development and presentation of business cases for initiatives linked to changes in existing capabilities or development of new capabilities across all applications leading to approval of funding and prioritization of different projects
  • Customer excellence (Internal/external customer engagement and relationship management)
  • Coordinate with Business Architecture and other IT teams on a need basis to evaluate new capabilities vs. reusing existing capabilities across applications
  • Support requirement development and RFP design with Business Architecture for new capabilities to be acquired or developed from external sources
• Architecture, plan and design of changes related to centralized network inventory & topology management system.
• Architecture, plan and design of new requirements CRs/Projects related to inventory & topology management system
• Integration of Inventory mgmt. system with other OSS functions and network domains controller
• Inventory and topology integrations with Service Orchestrator for services fulfillment related to BAU & IGNITE work orders
• Ensure maximize reuse and return on investment for architecture projects
• Support development and presentation of business cases for initiatives linked to changes in existing capabilities or development of new capabilities across all applications leading to approval of funding and prioritization of different projects
• Drive optimizing new functionalities/features part of inventory management & topology

Qualifications, Experience and Skills:

Qualifications:

• Minimum Bachelor degree in Business Administration or Computer Science.
• MBA or MS in Computer science is desirable

Experience:

• 14 years of experience in the IT or Technology fields
• 8 years of experience in EBS R12.2 implementations, enhancement (RICE) and maintenance
• 4 years of experience in oracle fusion and fusion rollout/ upgrade of EbS to fusion
• Experienced in Enterprise architecture tools and EA modelling, including TMF frameworks and TOGAF/architecture certifications
• Experience of Telecommunications technology life cycle, large scale technology implementation and transformation projects/areas
• Experience in IT capacity management/forecasting Effective coordination skills with other units in Technology and IT departments

Skills

• SME in ERP modules not limited to Financial Suite AP, AR GL, FA, Cash Management, Expense and
• Treasury. SCM Procurement, Sourcing, Order Management, Inventory, Supplier Qualification, supplier portal and planning. HCM HR, Absence, Payroll, Time & Labor, and Recruitment
• Must have worked in at least 2 cycles of implementation in each stream.
• Solid experience in understanding business requirements and mapping them into defined application modules.
• Hands on functional and technical experience in building SQL scripts, reports, customization or extensions over seeded modules