Overview
Manager - Business Continuity & Response is responsible for developing, implementing, and maintaining the company's business continuity plans and disaster recovery strategies. This role is essential for ensuring the organization can continue critical operations during and after an unexpected disruption, such as a natural disaster, cyber-attack, or other major incidents.
Responsibilities
- Strategy & Planning: Develop and lead the creation of a robust Business Continuity Management System (BCMS), including business impact analysis, risk assessments, and continuity strategies.
- Plan Development: Create, update, and manage detailed business continuity and disaster recovery plans for all departments, ensuring they are comprehensive and align with organizational goals.
- Incident Response: Lead the company's response during a crisis, coordinating with different teams to execute the business continuity plan effectively and minimize operational downtime.
- Testing & Training: Organize and conduct regular training sessions, drills, and tabletop exercises to test the effectiveness of existing plans and ensure all employees are aware of their roles and responsibilities.
- Communication: Act as the central point of contact during a crisis, managing internal and external communication to keep stakeholders informed and address public inquiries.
- Continuous Improvement: Regularly review and analyze the effectiveness of plans and response activities, implementing lessons learned to continuously improve the company's resilience.
Qualifications
- Minimum Qualification: Bachelor\'s degree in business administration, IT Management, or a related field.
- Experience: A minimum of 7-9 years of relevant experience in a business continuity, disaster recovery, or risk management role.
- Certifications: Professional certification (e.g., CBCP, MBCI, or ISO 22301 Lead Implementer) is highly preferred.
- Leadership: Strong leadership skills with the ability to manage cross-functional teams and maintain composure under pressure.
- Analytical Skills: Excellent problem-solving and analytical abilities to identify risks and develop effective mitigation strategies.
- Communication: Exceptional written and verbal communication skills, capable of conveying complex information clearly and confidently to all levels of the organization.