Luxury Room Service Supervisor | Guest Experience

Four Seasons; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality provider in Abu Dhabi is seeking an Assistant Room Service Manager. This role involves overseeing Room Service operations, ensuring high service standards, and enhancing guest satisfaction. The ideal candidate has 2-3 years of relevant experience in a luxury brand and possesses strong leadership and organizational skills. A competitive salary, comprehensive benefits, and career development opportunities are offered, supporting a thriving employee culture.

Benefits

Competitive salary

Comprehensive benefits package

Excellent training and development opportunities

Complimentary accommodation at other hotels

Complimentary laundry & dry cleaning

Complimentary employee meals

Qualifications

• 2 to 3 years experience in a similar role within a luxury brand.
• Proficient in English (speaking, reading, writing).
• Strong leadership and communication skills.

Responsibilities

• Manage daily Room Service operations and staff.
• Ensure excellent guest service and resolve complaints.
• Support training and development of service staff.
• Monitor hygiene, safety, and service quality standards.
• Assist with budgeting and inventory control.
• Collaborate on events and operational improvements.

Skills

Leadership skills

Organizational skills

Interpersonal communication

Knowledge of F&B operations

Teamwork

Job description

A luxury hospitality provider in Abu Dhabi is seeking an Assistant Room Service Manager. This role involves overseeing Room Service operations, ensuring high service standards, and enhancing guest satisfaction. The ideal candidate has 2-3 years of relevant experience in a luxury brand and possesses strong leadership and organizational skills. A competitive salary, comprehensive benefits, and career development opportunities are offered, supporting a thriving employee culture.