Luxury In-Room Dining & Club Lead - Elevate Experience

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel operator in the United Arab Emirates seeks an In Room Dining & Club Supervisor responsible for ensuring exceptional service in the club and dining areas. The role requires a Bachelor’s degree in Hospitality, a minimum of three years of experience in a similar role, and strong skills in inventory management and customer service. Candidates should be fluent in English, with additional languages preferred, and demonstrate knowledge of food and beverage policies. This position involves developing departmental strategies and maintaining high service standards.

Qualifications

• Minimum of three years’ experience in a luxury hotel operational role.
• Comprehensive knowledge of safety, security, and emergency procedures.
• Understanding of food and beverage terminology and operations.

Responsibilities

• Ensure an exceptional guest experience in IRD & Club areas.
• Conduct monthly inventory and adhere to pricing guidelines.
• Keep updated on industry trends to improve services.

Skills

Advanced MS Office

Familiarity with OPERA and MICROS

Fluent in English

Education

Bachelor’s degree in Hospitality, Hotel or Business Management

Tools

Food and beverage policies

Inventory control systems

Job description

A luxury hotel operator in the United Arab Emirates seeks an In Room Dining & Club Supervisor responsible for ensuring exceptional service in the club and dining areas. The role requires a Bachelor’s degree in Hospitality, a minimum of three years of experience in a similar role, and strong skills in inventory management and customer service. Candidates should be fluent in English, with additional languages preferred, and demonstrate knowledge of food and beverage policies. This position involves developing departmental strategies and maintaining high service standards.