Luxury Hotel Reservations Specialist

Hilton Worldwide, Inc.; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks a Reservations Agent to enhance guest experiences at a luxury hotel. This role involves managing bookings, optimizing occupancy, and ensuring exceptional service. Ideal candidates will have a background in luxury hotel reservations, strong communication skills, and the ability to thrive in a fast-paced environment. Join a team dedicated to delivering warmth and hospitality, where your contributions will make a significant impact on guest satisfaction and business success. If you are passionate about creating memorable experiences, this opportunity is perfect for you.

Qualifications

• Experience in reservations or front office in a luxury hotel.
• Proficiency in reservation systems and booking procedures.

Responsibilities

• Manage guest bookings and inquiries for a seamless experience.
• Process reservations and maintain detailed records.
• Collaborate with Sales and Revenue teams for accuracy.

Skills

Reservations Management

Customer Service Excellence

Communication Skills

Organizational Skills

IT Proficiency

Multitasking

Revenue Strategies Knowledge

Education

2-3 years in Luxury Hotel Reservations

Tools

Opera

SynXis

Job description

An established industry player in hospitality seeks a Reservations Agent to enhance guest experiences at a luxury hotel. This role involves managing bookings, optimizing occupancy, and ensuring exceptional service. Ideal candidates will have a background in luxury hotel reservations, strong communication skills, and the ability to thrive in a fast-paced environment. Join a team dedicated to delivering warmth and hospitality, where your contributions will make a significant impact on guest satisfaction and business success. If you are passionate about creating memorable experiences, this opportunity is perfect for you.