Luxury Hotel Hostess – Guest Concierge & Reservations

AccorHotels Middle East; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in the United Arab Emirates is seeking an experienced hostess to join their team. The ideal candidate will have a strong guest service orientation and previous experience in a luxury restaurant or five-star hotel. Responsibilities include managing reservations, greeting guests, and ensuring a high level of service. Knowledge of reservation systems is a plus. Competitive compensation and growth opportunities are offered.

Qualifications

• Experience as a hostess in a luxury restaurant or five-star hotel preferred.
• Knowledge of reservation systems like OpenTable or ResDiary is beneficial.

Responsibilities

• Maintain full knowledge of dining room layout and operational updates.
• Greet guests and escort them to their table while ensuring satisfaction.
• Respond to guest needs and monitor feedback for service improvement.

Skills

Guest service

Communication

Teamwork

Education

High school diploma or equivalent

Hospitality degree

Tools

Reservation systems

Job description

A leading hospitality company in the United Arab Emirates is seeking an experienced hostess to join their team. The ideal candidate will have a strong guest service orientation and previous experience in a luxury restaurant or five-star hotel. Responsibilities include managing reservations, greeting guests, and ensuring a high level of service. Knowledge of reservation systems is a plus. Competitive compensation and growth opportunities are offered.