Luxury Hotel Guest Experience Lead (Host & Seating)

Anantara; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Abu Dhabi seeks a dedicated professional for a role in guest service. The ideal candidate will handle reservations, greet guests warmly, and maintain the restaurant's operations. A high school diploma and at least one year of experience in the hospitality industry are mandatory, ideally within a luxury hotel. Strong communication skills and a passion for exceptional service are also required. This position demands relocating to a remote area.

Qualifications

• Previous experience in same position for at least 1 year.
• Luxury hotel experience is a must.

Responsibilities

• Understand and adhere to hotel policies and Standard Operating Procedures.
• Perform guest interactions in a friendly manner.
• Manage reservations and seating arrangements to optimize guest satisfaction.
• Train and supervise junior hostesses.

Skills

Excellent communication skills

Team player

Passion for excellent service

Education

High School diploma

Job description

A luxury hotel chain in Abu Dhabi seeks a dedicated professional for a role in guest service. The ideal candidate will handle reservations, greet guests warmly, and maintain the restaurant's operations. A high school diploma and at least one year of experience in the hospitality industry are mandatory, ideally within a luxury hotel. Strong communication skills and a passion for exceptional service are also required. This position demands relocating to a remote area.