Luxury High-Value Client Relations Manager (UHNWI)

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company in the UAE is seeking a Manager – High Value Client Relations. This role involves overseeing high-value lead handling, driving revenue through conversion initiatives, and acting as an escalation point for client issues. The ideal candidate has 3-5 years of luxury hospitality experience, strong client management skills, and proficiency in relevant CRM systems. The position offers a supportive work environment, comprehensive benefits, and a competitive salary in AED.

Benefits

Colleague discounts on food and beverages

Comprehensive healthcare

Access to learning and development programmes

Qualifications

• 3–5 years of experience in luxury hospitality or related fields.
• Proven sales target achievement with a client-centric approach.
• Cultural sensitivity and discretion when engaging UHNWI clients.

Responsibilities

• Oversee handling of UHNWI and high-value leads.
• Drive revenue through conversion initiatives and follow-ups.
• Act as an escalation point for complex client cases.

Skills

Luxury hospitality experience

Client relationship management

Negotiation skills

Commercial acumen

Fluent English

Tools

Opera Cloud

Synxis

Salesforce

Job description

A luxury hospitality company in the UAE is seeking a Manager – High Value Client Relations. This role involves overseeing high-value lead handling, driving revenue through conversion initiatives, and acting as an escalation point for client issues. The ideal candidate has 3-5 years of luxury hospitality experience, strong client management skills, and proficiency in relevant CRM systems. The position offers a supportive work environment, comprehensive benefits, and a competitive salary in AED.