Luxury Gym Front Desk & Membership Concierge

MIRA CONSTRUCTION L.L.C; Dubai; On-site; AED 110,000 - 147,000; Full time

Job summary

A luxury gym facility in Dubai is seeking a professional Receptionist to ensure a warm front desk experience. The ideal candidate will manage member check-ins and inquiries, maintain high hospitality standards, and handle administrative tasks including CRM updates. Candidates should have at least 2 years of experience in a luxury gym environment and possess strong communication skills. This role offers a chance to work in a vibrant environment committed to exceptional service.

Qualifications

• Minimum 2 years of experience in a luxury gym environment.
• Experience using a CRM or membership management system is mandatory.
• Additional training in customer service or hospitality is an advantage.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Manage check-ins, check-outs, and membership validations.
• Bring accurate information about gym services and memberships.
• Enter and update member information in the CRM system.
• Ensure the front desk and lobby areas remain clean and organized.

Skills

Customer service excellence

CRM management

Hospitality standards

Communication skills

Education

Graduate degree

Tools

CRM system

Job description

A luxury gym facility in Dubai is seeking a professional Receptionist to ensure a warm front desk experience. The ideal candidate will manage member check-ins and inquiries, maintain high hospitality standards, and handle administrative tasks including CRM updates. Candidates should have at least 2 years of experience in a luxury gym environment and possess strong communication skills. This role offers a chance to work in a vibrant environment committed to exceptional service.