Luxury Front Office Concierge - Guest Services

AccorHotels Middle East; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned hotel chain in the United Arab Emirates is seeking candidates for a front office position. The role requires attending to guest requests and ensuring their stay is pleasurable by providing exceptional personal service. Applicants should possess strong communication skills and demonstrate flexibility in handling various responsibilities within the Front Office Department. This position offers an opportunity to work in a dynamic environment focused on guest satisfaction.

Qualifications

• Strong communication skills and telephone etiquette.
• Ability to handle guest requests and complaints effectively.
• Flexibility to adapt to various tasks within the Front Office Department.

Responsibilities

• Attend to and manage all guest requests according to standards.
• Answer and process calls and messages using proper etiquette.
• Ensure guests enjoy a pleasant and luxurious stay.

Job description

A renowned hotel chain in the United Arab Emirates is seeking candidates for a front office position. The role requires attending to guest requests and ensuring their stay is pleasurable by providing exceptional personal service. Applicants should possess strong communication skills and demonstrate flexibility in handling various responsibilities within the Front Office Department. This position offers an opportunity to work in a dynamic environment focused on guest satisfaction.