Luxury Front Desk Supervisor - Live-in & Benefits

Swiss Connect Solutions; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prestigious luxury hotel in Dubai is seeking an experienced Front Desk Supervisor to lead operations and manage a team, ensuring high service standards are maintained. Responsibilities include supervising front desk staff, handling guest check-ins and inquiries, and complying with safety standards. The ideal candidate has proven experience, strong communication skills, and flexibility to work various shifts. This role offers a competitive salary and benefits including accommodation and medical insurance.

Benefits

Free accommodation

Duty meals

Visa and medical insurance

Qualifications

• Proven experience as a Front Desk Supervisor.
• Strong problem-solving abilities and keen attention to detail.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Supervise and support front desk staff to maintain high service standards.
• Manage guest/client check-ins and check-outs efficiently.
• Handle customer inquiries, requests, and complaints professionally.
• Ensure compliance with company policies and safety standards.

Skills

Excellent communication

Leadership skills

Organizational skills

Problem-solving

Attention to detail

Tools

Front desk management software

MS Office

Job description

A prestigious luxury hotel in Dubai is seeking an experienced Front Desk Supervisor to lead operations and manage a team, ensuring high service standards are maintained. Responsibilities include supervising front desk staff, handling guest check-ins and inquiries, and complying with safety standards. The ideal candidate has proven experience, strong communication skills, and flexibility to work various shifts. This role offers a competitive salary and benefits including accommodation and medical insurance.