Luxury Customer Experience Specialist

Ktustudents; Dubai; On-site; AED 40,000 - 50,000; Full time

Job summary

A luxury retail powerhouse in the UAE is seeking a Customer Service Representative at Bloomingdale’s in the Dubai Mall. This role demands a high level of professionalism and customer-centric thinking. Responsibilities include assisting customers with inquiries, supporting loyalty initiatives, and managing customer service operations. Candidates must have at least 2–3 years of experience in a similar role and fluency in English. This opportunity provides competitive compensation and career development within an esteemed brand.

Benefits

Competitive compensation packages

Professional training programs

Collaborative work environment

Qualifications

• Minimum of 2–3 years in a similar customer service role, preferably in retail or hospitality.
• Fluency in English, knowledge of Arabic is highly advantageous.
• Strong organizational skills and a pleasant demeanor.

Responsibilities

• Assist customers with inquiries and maintain knowledge about local attractions.
• Support customer loyalty initiatives and handle customer phone inquiries.
• Conduct regular audits and manage stock for customer service counters.

Skills

Customer service orientation

Exceptional communication

Interpersonal skills

Computer literacy

Attention to detail

Education

High school qualification

Tools

CRM systems

Job description

A luxury retail powerhouse in the UAE is seeking a Customer Service Representative at Bloomingdale’s in the Dubai Mall. This role demands a high level of professionalism and customer-centric thinking. Responsibilities include assisting customers with inquiries, supporting loyalty initiatives, and managing customer service operations. Candidates must have at least 2–3 years of experience in a similar role and fluency in English. This opportunity provides competitive compensation and career development within an esteemed brand.