Luxury Concierge Operations Manager

Merex Investment Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality company in the UAE seeks an Assistant Concierge Manager for Jumeirah Beach Hotel. You'll ensure guests receive exceptional, friendly service, manage a team, and maintain training and service standards. Ideal candidates have 3-5 years in a luxury 5-star environment and should be fluent in English, with strong management skills. The role provides a supportive workplace environment with many benefits including competitive salary and professional development opportunities.

Benefits

Supportive work environment

Learning & Development programmes

Colleague discounts on food and stays

Comprehensive healthcare and life insurance

Competitive tax-free salary

Qualifications

• 3-5 years' experience in a similar position.
• Prior experience in UAE or international luxury settings.
• Additional language proficiency preferred.

Responsibilities

• Ensure friendly and efficient service for guests.
• Oversee luggage and porch services.
• Maintain training records for staff.

Skills

Fluent in English

Technical proficiency in Microsoft Office

Experience in a luxury 5-star environment

Empathy in guest feedback management

Tools

Opera Cloud systems

Job description

A leading luxury hospitality company in the UAE seeks an Assistant Concierge Manager for Jumeirah Beach Hotel. You'll ensure guests receive exceptional, friendly service, manage a team, and maintain training and service standards. Ideal candidates have 3-5 years in a luxury 5-star environment and should be fluent in English, with strong management skills. The role provides a supportive workplace environment with many benefits including competitive salary and professional development opportunities.